Senior Sales Associate at Mono

Description

A successful candidate for this role is a talented sales strategist who can collaborate with the sales team to consistently meet sales goals.

If you are a highly motivated and results-driven individual, with a passion for sales and excellent customer service that allows you to engage with growing businesses, then we would love to have you on the team.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assess customers needs and provide assistance and information on product features.
• Consistently achieve sales targets/revenue goals and KPI's set by management.
• Manage leads and follow-up with prospects.
• Build strong relationships with customers to generate repeat business.
• Create short and long term sales plans with the intention of achieving the given objectives.
• Provide insights to management for improving products based on interactions with and feedback from customers.
• Consistently meet the revenue goals in accordance with team/organisational goals.
• Actively looking for possibilities to upsell and cross-sell to existing customers.
• Collaborate with team members to improve sales strategies and processes.
• Lead conversion from numerous sales channels.

Requirements

You're highly likely to thrive in this role if you:

• Have 4-5 years of experience in B2B sales, especially in Fintech.
• Have empathy for users and can quickly grasp the contexts within which their businesses operate.
• Have excellent written and verbal communication skills.
• Have excellent organisational and time management skills.
• Are proficient in MS Office and CRM software.
• Possess strong interpersonal skills.
• Have the ability to work a flexible schedule.
• Are comfortable with technology and ability to learn new systems quickly.
• Are able to work well under pressure and handle challenging situations.
• Possess a positive attitude and strong work ethic.
• Have the ability to work well both independently and as part of a team.
• Strong problem-solving skills and ability to think creatively to drive sales.
• Willingness to go above and beyond to ensure customer satisfaction.

Nice to haves

• Previous working experience at fast-growing internet startups.
• Experience working with APIs.