Senior Operations Manager (Assets/Funds Mangement) at Stresert Services Limited

JOB SUMMARY

The Senior Operations Manager will play a critical role in supporting the unit to ensure operational integrity of the business. He/she will be responsible for the efficient execution of daily operations, risk management, and compliance with industry regulations, contributing to the success and growth of the company.

RESPONSIBILITIES/DUTIES

• Oversee and manage all operational aspects of the company, ensuring efficient and effective operations.
• Develop and implement operational strategies to optimize processes and enhance performance.
• Ensure all transaction processing follows internal procedures and compliance with regulations.
• Collaborate with the compliance team to address any compliance-related issues.
• Oversee the implementation and maintenance of technology and systems used in operations, including trading platforms, data management tools, and reporting systems.
• Develop and maintain operational policies and procedures to mitigate operational and regulatory risks.
• Identify opportunities for system enhancements and improvements.
• Ensure excellent client service by overseeing the client onboarding process, managing client inquiries, and addressing client concerns or issues related to operations.
• Develop and maintain contingency plans and procedures to address unforeseen operational disruptions or emergencies.
• Stay updated on changes in the Nigerian financial industry, including regulatory changes and market trends, and assess their impact on the company's operations.
• Contribute to the development of the company's overall business strategy and provide input on operational aspects to support strategic objectives.
• Lead, mentor, and manage a team of operations staff, including operations analysts, administrators, and other support personnel.
• Manage relationships with external service providers and vendors, such as custodians, technology providers, and other relevant parties.

KEY COMPETENCIES & ATTRIBUTES

• A good knowledge of the industry (Asset, Funds & Portfolio Management) and in good standing and relationships with market operators, regulators, and market makers.
• Excellent working knowledge of industry trends, products, relevant laws, and regulations
• Experience in optimizing operational efficiency, identifying areas for improvement, and implementing strategies to enhance performance, quality service delivery, and customer satisfaction.
• Proven ability to adapt processes, implement new technologies, and drive organizational transformation while minimizing disruptions and maximizing employee’ engagement.
• Proven track record of delivering measurable results and continuous improvement.
• Excellent communications skills
• Excellent leadership skills, ability to encourage and motivate subordinates with steadfast resolve and personal integrity.
• Solid grasp of data analysis and performance metrics
• Ability to effectively liaise with and manage multiple stakeholders.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree preferably in Finance, Economics, or Accountancy from an accredited university
• Five or more years of experience in a Funds Management Company.
• A Certified Fixed-Income Dealership Certificate or SEC Sponsored Individual will be an added advantage.
• Membership in an accredited professional body(ies)