Senior Manager, Strategy& Financial Services / TMT at PricewaterhouseCoopers (PwC)

Role Overview 

This role leads strategy-focused workstreams and small-to-medium client engagements across digital, technology, AI, CX, and product strategy, translating complex problems into actionable insights for senior stakeholders. It also involves driving digital transformation initiatives, collaborating with cross-functional teams, and mentoring junior staff while supporting business development and thought leadership.

Key Responsibilities 

• Lead complex engagements and senior client relationships across strategy, AI transformation, digital and technology strategy, CX, and product-led growth. 
• Advise C-suite leaders on digital growth, AI value creation, platform / technology choices, customer transformation, and product portfolio strategy. 
• Define AI and digital transformation agendas, including use-case prioritization, capability needs, governance, operating model, and value realization. 
• Lead work on enterprise technology strategy, data and analytics strategy, customer proposition redesign, and product roadmap prioritization. 
• Build and direct multidisciplinary teams across strategy, analytics, design, and technology while ensuring high-quality client outcomes. 
• Drive business development through proposal leadership, thought leadership, and expansion of digital / AI / customer / product offerings. 

What We’re Looking For 

• First degree as well MBA/ MSc., and PhD in relevant courses is a plus. 
• Requirements: 9–13+ years’ experience with strong executive presence, commercial acumen, and a track record leading strategic transformation. 
• Digital / AI skills: strong grasp of AI strategy, data and platform implications, product and CX transformation, agile ways of working, and cross-functional delivery. 
• Experience working with External or Internal clients in the Financial Services sector, Telecoms and FMCG on corporate and business strategy, digital strategy and transformation and customer strategy (CX and UX). 
• Shaping, planning, and executing complex strategic workstreams as part of client projects, with support from Senior Managers, Directors, or Partners. 
• Undertaking analysis, translating the analysis into useful findings and quality assuring the results in conjunction with project leadership. 
• Leading data gathering required to solve complex problems in a short timeframe 
• Developing hypotheses and insights to unlock challenging client problems. 
• Identifying and addressing client needs, rapidly building credibility, and maintaining and utilizing networks of client relationships.