Sales Manager (Luxury Retail Experience) at Kloverharris Limited

The Sales Manager will play an important role in strengthening market presence, supporting client acquisition efforts, and ensuring operational excellence across boutique locations.

Key Responsibilities

• Support the implementation of sales strategies to drive revenue growth across boutique locations
• Lead and motivate boutique sales teams to achieve targets while maintaining exceptional service standards
• Engage with High-Net-Worth Individuals (HNIs), corporate clients, and key accounts to drive sales opportunities
• Assist in building and maintaining strong client relationships, ensuring a personalized and premium experience
• Monitor boutique performance and contribute to achieving sales targets and KPIs
• Identify new business opportunities, partnerships, and high-value transactions
• Provide coaching and on-the-job training to sales associates to enhance performance and client engagement
• Track sales metrics, analyze performance trends, and recommend improvement actions
• Prepare periodic sales reports and updates for senior management
• Ensure adherence to brand standards in presentation, service delivery, and client interaction

Candidate Profile

The ideal candidate will demonstrate:

• Strong grounding in competence, character, commitment, communication, and collaboration
• Proven experience in luxury retail or high-touch, premium client-facing environments
• Experience engaging High-Net-Worth Individuals (HNIs) is an advantage
• Ability to lead and motivate sales teams to achieve results
• Strong commercial awareness and ability to identify and convert sales opportunities
• Excellent interpersonal, negotiation, and relationship management skills
• High level of professionalism, discretion, and ethical standards
• Well-groomed appearance and presence aligned with a luxury brand

Relevant Experience Backgrounds

Candidates with experience in the following areas will be highly regarded:

• Private banking or wealth management
• Luxury real estate
• Luxury automotive sales
• High-end hospitality or concierge services
• Asset or investment advisory environments

Qualifications

• Minimum of a First Degree from a recognized institution
• 7–10 years’ experience in sales, with some leadership or supervisory responsibility
• Experience in boutique, retail, or multi-location environments is an advantage