Retail Store Supervisors (Grocery Store) at iRecruiters Africa Limited

• The Ideal candidate will be responsible for overseeing employees and finances, and also controlling the quality of products and services offered to customers.

Key Responsibilities

• Planning and designating the duties and activities of the staff in his line of management.
• Taking inventory and ensuring measures are put in place and adhered to prevent theft and robberies.
• Informing the Area Manager about the activities of the store such as visits from public authorities, accidents or emergencies, etc.
• Take note of improvements to be made and measures to be put in place for efficiency.
• Review all cancellations of total receipts, complaints, and returns from customers and ensure that a customer’s complaint is not suspicious or unjustified then report to the Area Manager for decision-making.
• Provide training to new hires
• Make decisions on Order and Order Quantities

Key Requirements:

• First degree in any relevant field of study from a reputable academic institution.
• 3+ years’ experience as a retail store manager or a supervisory role.
• Knowledge of product and consumer trends, marketing strategies, and how to utilize them.
• Strong supervisory, interpersonal, and collaborative skills.
• Excellent written and verbal communication skills
• Keen attention to detail.
• Must be analytical and comfortable reviewing data.
• Must be motivated, organized, and determined.
• Must be able to juggle multiple tasks, work with a plan, and work in a fast-paced environment
• Good organizational skills