Retail Store Manager (Luxury Skincare Company) at Owens and Xley

Location: Victoria Island, Lagos

Job Description

• The ideal candidate must have strong leadership skills and the ability to manage people.

Key Responsibilities

• Manage, monitor, and review daily business operations.
• Manage the business Social Media platform
• Create daily content for online sales
• Review, oversee financial activities and send monthly report.
• Maintain positive client relationships and drive new acquisitions.
• Implement organizational goals, procedures, and policies.
• Identify improvement gaps and implement corrective measures.
• Handle and resolve all customers complaints
• Process customers payments.
• Respond to all enquiries.

Store Management:

• Ensure that the store is clean and ready for opening
• Ensure that the utilities are available and adequate.
• Supervise the security personnel.

Financials:

• Create monthly reports
• Manage petty cash
• Take cash payments to the bank
• Calculate and remit taxes
• Prepare payroll.

Requirements
Qualification:

• Minimum of Bachelor's Degree / HND.

Experience:

• 3 years' experience in a similar role
• Experience in the retail / skincare is a plus

Skills and Abilities:

• Social media management.
• Proven integrity.
• Highly analytical, driven and focused.
• High level of professionalism;
• Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
• Must have knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Proficient user of MS Office (MS Excel in particular)
• Must be able to prepare management reports and correspondence
• Good initiative, time and stress management skills
• Leadership and organizational abilities
• Interpersonal and communication skills.
• Problem-solving attitude.
• Keen eye for detail.
• Preferably lives within Island axis.

Remuneration
N100,000 - N120,000 monthly.