Relationship Officer, Public Sector at Unified Payment Services Limited

Job Objectives

• As an Analyst in the Public Sector team, will be responsible for managing key government relationships, driving adoption of our payment solutions within ministries, departments, and agencies (MDAs), and supporting strategic growth initiatives across the public sector landscape.

Responsibilities

• Develop and manage relationships with key stakeholders in the public sector, including MDAs, regulators, and government partners.
• Identify and pursue opportunities for payment solution deployment across federal, state, and local government entities.
• Coordinate the end-to-end implementation of payment and collection platforms in line with government and institutional requirements.
• Provide subject-matter support during engagements, tenders, or proposal submissions for public sector opportunities.
• Collaborate with internal stakeholders (product, legal, compliance, technology, and operations) to ensure client expectations are met.
• Analyze performance metrics and generate periodic reports on transactions, usage trends, and revenue contributions.
• Monitor market developments and regulatory changes affecting government payments and advise the business accordingly.
• Represent the company at relevant public forums, stakeholder meetings, and industry events.

Key Performance Indicator

• As agreed from time to time based on business exigencies.

Job Requirements

• Education: Bachelor’s Degree in Public Administration, Finance, Business, Political Science, or a related field.
• Experience: Minimum 5 – 7 years of progressive experience in client relationship management, public sector engagement, or digital payment solution roles. Post NYSC experience.

Key Competency:
Knowledge/Experience:

• Strong understanding of public sector procurement processes and digital transformation initiatives.
• Experience with payment systems, remittance platforms, and government collections is an advantage.
• Excellent communication, presentation, and negotiation skills.
• Proactive, self-driven, and capable of managing multiple engagements with minimal supervision.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).

Preferred Attributes:

• Prior experience in a fintech, commercial bank, or technology company servicing government clients.
• Demonstrated success in managing long-term institutional relationships.
• Familiarity with financial regulations and public sector digitalization frameworks in Nigeria.

Skill/Competencies:

• Strong interpersonal skills.
• Excellent written/oral communication skills.
• Strong analytical skills.
• Organizational skills.
• Confident negotiator and ability to close the right type of business deals at the highest level.