Recovery Officer at Omnibiz Africa

Key Responsibilities:

• Reviewing the company debtor list.
• Contacting customers and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payments.
• Negotiating suitable payment plans.
• Maintaining customer payment records.
• Registration using the company customer APP to update customer details on the App.
• Compulsory KYC must be done which is a priority.
• Compulsory daily visit to customers.
• Update customer details on the APP, before disbursement and follow up with customers with recovery.

Requirements:

• B.sc/HND in any discipline.
• Above average use and experience of the Microsoft Office Suite.
• Good command of the English Language and ability to adapt to customer’s conversation level.
• Good negotiation skills.
• Innovative and problem-solving mindset.