Porter at Tribest Coporate Support Ltd

Key Responsibilities
Guest Luggage Handling:

• Greet guests upon arrival and departure, promptly assisting with the loading and unloading of luggage from vehicles.
• Safely transport luggage to guest rooms upon check-in and retrieve it for check-out, ensuring all items are accounted for and delivered in a timely manner.
• Store and retrieve luggage securely in the designated storage room as requested by guests.

Customer Service & Assistance:

• Escort guests to their rooms and provide a brief orientation to the room and hotel facilities (e.g., explaining how to use the air conditioning, lights, and key card).
• Provide information about the hotel services, local area, tourist attractions, and transportation options in Lagos.
• Assist the Front Desk with directing guests and managing lobby traffic during peak hours.

Operational Support:

• Assist in setting up and dismantling equipment for hotel events, conferences, and banquets when required.
• Run errands for the front office or management as needed, such as delivering documents or packages.
• Ensure the hotel lobby, entrance, and immediate surrounding areas are clean, tidy, and presentable at all times.

Security & Safety:

• Maintain strict security and confidentiality regarding guest room numbers and personal information.
• Immediately report any suspicious activity, safety hazards, or maintenance issues to the appropriate department.

Qualifications & Skills

• Physical Stamina: Must be fit and able to lift and transport heavy luggage, stand for long periods, and work a flexible schedule.
• Communication: Excellent verbal communication skills and a friendly, outgoing personality are essential for effective guest interaction.
• Professionalism: A high standard of personal presentation and grooming is required.
• Integrity: Demonstrated honesty and trustworthiness in handling guest belongings and hotel property.