Operations Officer (Venmac Hospitality Abuja) at Venmac Resources Limited

Position Overview

We are seeking a highly motivated and experienced Hotel Operations/Technical Officer to join our dynamic team. The ideal candidate will be responsible for overseeing the operational aspects of hotel projects, including hotel setup and pre-opening processes. This role requires strong technical expertise in the hotel industry, excellent communication skills, and a proven track record in recruitment, proposal writing, and business development.

Key Responsibilities

• Manage the operational aspects of hotel setup and pre-opening processes, ensuring compliance with industry standards and best practices.
• Collaborate with various stakeholders to develop and implement operational policies, procedures, and training programs.
• Oversee the recruitment process for hotel staff, including job postings, interviews, and onboarding, to build a high-performing team.
• Write comprehensive proposals for potential clients, detailing strategies for hotel setup and operational management.
• Identify and pursue new business opportunities, building relationships with prospective clients and stakeholders.
• Conduct market research and analysis to support business development efforts and identify trends in the hospitality industry.
• Ensure that all operational systems, including front office, housekeeping, food and beverage, and maintenance, are effectively implemented and managed.
• Monitor and evaluate hotel performance metrics, providing recommendations for continuous improvement.
• Provide technical support and guidance to hotel management teams to optimize operations and enhance guest satisfaction.
• Participate in site visits and inspections to assess property conditions and operational readiness for opening.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of experience in hotel operations, with a focus on hotel setup and pre-opening processes.
• Strong knowledge of hotel operations, including front office, housekeeping, food and beverage, and maintenance management.
• Proven experience in recruitment, training, and team development.
• Exceptional proposal writing skills, with the ability to articulate concepts clearly and persuasively.
• Demonstrated ability to identify and secure new business opportunities within the hospitality industry.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Proficient in hotel management software and Microsoft Office Suite.

Benefits

• Competitive salary and performance-based bonuses
• Travel allowances & Bonuses
• Opportunities for professional development and career advancement
• Supportive and collaborative work environment