Operations Manager at The Impeccable Skills Company

Job Overview:

• We are seeking a dynamic and experienced General Manager to lead and oversee the daily operations of OUR CLIENT. The General Manager will play a pivotal role in managing our creative team, developing, and executing business strategies, and maintaining our brand's reputation for creativity and sustainability.

Key Responsibilities:

Team Leadership

• Lead, inspire, and mentor a diverse team of designers, tailors, artisans, and support staff.
• Foster a collaborative and creative work environment that values innovation and craftsmanship.
• Set performance expectations, provide regular feedback, and support professional development.

Operational Excellence

• Oversee the entire production process, ensuring quality, sustainability, and ethical practices.
• Manage inventory, stock levels, and supply chain logistics, focusing on sustainable sourcing.
• Implement effective cost control measures while maintaining uncompromised quality standards.

Client Relations

• Build strong relationships with clients, partners, and key stakeholders.
• Ensure exceptional customer service and address client inquiries or concerns.
• Seek feedback from clients to improve product offerings and customer experience continuously.

Budget Management:

• Prepare and manage budgets, track expenses, and report on financial performance.
• Make data-driven decisions to optimize resource allocation and ensure financial sustainability.

Brand Promotion and Sustainability

• Represent OUR CLIENT at industry events, fashion shows, and sustainability initiatives.
• Collaborate with the marketing team to develop and execute marketing and advertising campaigns that align with our brand's values.
• Promote and champion sustainable fashion practices and ethical sourcing throughout the organization.

Qualifications:

• Bachelor's degree in Fashion Design, Business Management, or a related field. Master's degree is a plus.
• Proven experience in fashion house management, including team leadership and brand development.
• Strong understanding of fashion industry trends, sustainable fashion practices, fabrics, production processes, and quality control.
• Exceptional organizational, communication, and interpersonal skills.
• Proficiency in using relevant software and tools for inventory management and financial analysis.
• Demonstrated ability to manage budgets and achieve financial goals.
• Creative and innovative mindset with a passion for African fashion and design.
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
• Strong leadership qualities and the ability to inspire and motivate a diverse team.