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  • Posted: May 5, 2021
    Deadline: Jun 3, 2021
  • Welcome to the Economic Community of West African States (ECOWAS). Established on May 28 1975 via the treaty of Lagos, ECOWAS is a 15-member regional group with a mandate of promoting economic integration in all fields of activity of the constituting countries. Member countries making up ECOWAS are Benin, Burkina Faso, Cape Verde, Cote d’ Ivoire, Th...
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    Office Manager (Bilingual Secretary)

    Location: Banjul, Gambia
    Grade: G5 / G6 / G7
    Status: Permanent
    Institution: ECOWAS Regional Competitive Authority (ERCA)
    Agency: ECOWAS Regional Competitive Authority (ERCA)
    Department: Trade, Customs, Free Movement And Tourism
    Directorate: Office of the Director, Administration & Finance
    Line Supervisor: Director, Administration & Finance

    Role Overview

    • Under the supervision of the Director, Administration & Finance, the incumbent should play a vital role in the smooth running of the Department
    • From welcoming visitors, to reception of calls, fixing appointments, organizing the schedule of his / her superior, drafting of correspondence and filing documents, his or her duties will be critical to the daily activities of the Department / Directorate
    • In this regard, he/she should be quite accessible and responsive in the face of competing demands from both internal and external parties.

    Role and Responsibilities

    • Management of the Supervisor’s schedule: manage the Supervisor’s diary and schedule, organise and manage appointments; receive and welcome visitors; make telephone calls; verify in-coming calls to ensure their importance and possibility to respond or transfer to the supervisor
    • Administrative Management: organise meetings; receive, draft, type and make follow-up on administrative letters; book meeting rooms; request and provide supplies to the office
    • Management of mail and documents: create a recording system of in-coming and out-going mails; ensure e-archiving and e-filing of documents using ECM software for easy retrieval when the need arises; manage documents (in-coming and out-going, filing of letters); ensure follow-up on documents submitted for signature or approval
    • Computer skills: Knowledge of Ms Office, ECM and other Ecolink software when it is possible. Demonstrate ability in word processing in English, French and/or Portuguese
    • Perform any other duty assigned by the supervisor.

    Academic Qualifications and Experience

    • HND or equivalent in Secretarial Studies or Administration or a related field from a  recognized higher institution
    • 6 years experience in administrative and  secretarial services
    • Sound judgment and the ability to make reasonable decisions with little supervision
    • Knowledge of related computer software and relevant ECM filing systems and correspondence-related procedures, guidelines and processes to preparing and using administrative documents and templates.

    Eligible Candidates:

    • Nationals of Gambia or other ECOWAS member-states resident in Gambia.

    Age Limit

    • Be below 50 years old. This provision does not apply to internal candidates.


    • UA 20,581.97; USD 32,474.24 / UA 24,770.16; USD 39,082.35 / UA 29,051.08; USD 45,836.80 annually.

    Method of Application

    Interested and qualified candidates should download the Application Form below, fill it out correctly, attach a Curriculum Vitae (CV) and a Motivation Letter and send to: [email protected] using the Job Title as the subject of the email.

    Click here to download Application Form (Ms Word)

    Click here for more information

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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