Office Secretary at African Food and Consumable Goods

Job Summary

We are looking for a highly organized, detail-oriented, and proactive Secretary to support daily administrative functions within our office. The successful candidate will handle a range of clerical and front-office duties, coordinate communication, and help maintain efficient office operations. This role requires strong administrative capabilities, excellent customer service skills, and proficiency with common office software. It is an excellent opportunity for someone looking to grow their administrative career in a professional and dynamic environment.

Key Responsibilities

• Manage front desk activities, including welcoming visitors and operating multi-line phone systems.
• Perform accurate data entry and maintain organized records using Microsoft Office, Google Workspace, and QuickBooks.
• File and retrieve documents efficiently, ensuring proper documentation and record-keeping procedures are followed.
• Deliver high-quality customer service by responding to inquiries and providing support to clients or patients when needed.
• Assist with scheduling appointments, coordinating calendars, and managing incoming and outgoing correspondence.
• Support basic bookkeeping functions such as invoicing and maintaining financial records.
• Proofread documents to ensure they are clear, accurate, and professionally formatted before distribution.
• Handle administrative tasks related to medical or dental offices, including patient intake and insurance documentation when applicable.
• Monitor and maintain office supplies and ensure the work environment remains clean, organized, and fully functional.

Requirements

• OND, HND, or Bachelor's degree in Business Administration, Office Management, or a related field.
• Proven experience as a Secretary, Administrative Assistant, or Office Clerk.
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools.
• Experience using QuickBooks or similar bookkeeping software is an advantage.
• Solid computer skills with the ability to perform fast and accurate data entry.
• Excellent organizational and multitasking abilities with strong attention to detail.
• Professional phone etiquette and customer service capability, especially in front desk roles.
• Previous clerical experience in an office setting; experience in medical or dental offices is an added advantage.
• Ability to manage multi-line phone systems and handle multiple tasks simultaneously.
• Strong proofreading and document preparation skills.
• Ability to work independently with minimal supervision while maintaining professionalism.