Office / Admin Support at LOPTERRA

Job Overview

• We are seeking a dynamic Admin support personnel to join their team.
• The ideal candidate will become an integral part of their dedicated team, to contribute to the growth and success of their store.
• The Admin support personnel will be responsible for welcoming customers, coordinating deliveries, supporting business growth through creative ideas, timely and exceptional customer service to boost sales.

Responsibilities

• Maintain a clean and tidy showroom and office area; Warmly welcome all customers, attend to them, and keep records of their details
• Daily and weekly update of sales records, expense report and inventory template with line manager supervision and operational data on the inventory sheet
• Manage the DC inventory and reporting with the e-Commerce Executive to ensure timely replenishment of low stock, all-year-round availability of products and no lost product.
• Promptly and constantly upload new products in the showroom and on e-commerce platforms (Jumia and Konga)within 48 hours of product availability
• Respond to all messages on Jumia and Konga platforms within 1 hour, during working hours, and not later than 12 hours after COB
• Shipping of ordered goods at e-commerce partners’ office within 24/48 hours of request- No cancellation of orders; Promptly collect all return orders
• Coordinate effective and timely delivery of goods to customers, in cost effective manners though logistics companies.
• Attending to clerical tasks, ensuring proper and accurate bookkeeping, and filing of the company’s documents: invoices, goods receipts, waybills, and all administrative records.
• And any other task as assigned by your supervisor and management

Job requirements

• Educational background: O'Levels (SSCE, NECO, WAEC)
• Proven experience in a similar role and familiarity with inventory management software and tools, Microsoft Office Suite (Excel, Word, etc.) is an added advantage
• Strong organizational and multitasking skills, attention to detail and accuracy, excellent communication and interpersonal skills.

Salary
N70,000 per month.