Lopterra leaders empower the business by investing in experienced professionals skilled to provide the core of our services, with a leadership influence that lies in the commitment to build strong, trustworthy relationships with our clients, candidates and amongst colleagues. Our team is widely recognised for their excellent service, professionalism and unma...
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We are seeking a dynamic Admin support personnel to join their team.
The ideal candidate will become an integral part of their dedicated team, to contribute to the growth and success of their store.
The Admin support personnel will be responsible for welcoming customers, coordinating deliveries, supporting business growth through creative ideas, timely and exceptional customer service to boost sales.
Responsibilities
Maintain a clean and tidy showroom and office area; Warmly welcome all customers, attend to them, and keep records of their details
Daily and weekly update of sales records, expense report and inventory template with line manager supervision and operational data on the inventory sheet
Manage the DC inventory and reporting with the e-Commerce Executive to ensure timely replenishment of low stock, all-year-round availability of products and no lost product.
Promptly and constantly upload new products in the showroom and on e-commerce platforms (Jumia and Konga)within 48 hours of product availability
Respond to all messages on Jumia and Konga platforms within 1 hour, during working hours, and not later than 12 hours after COB
Shipping of ordered goods at e-commerce partners’ office within 24/48 hours of request- No cancellation of orders; Promptly collect all return orders
Coordinate effective and timely delivery of goods to customers, in cost effective manners though logistics companies.
Attending to clerical tasks, ensuring proper and accurate bookkeeping, and filing of the company’s documents: invoices, goods receipts, waybills, and all administrative records.
And any other task as assigned by your supervisor and management
Proven experience in a similar role and familiarity with inventory management software and tools, Microsoft Office Suite (Excel, Word, etc.) is an added advantage
Strong organizational and multitasking skills, attention to detail and accuracy, excellent communication and interpersonal skills.
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