Medical Tourism Facilitator at Ascentech Services Limited

Roll calls for a dynamic professional to effectively handle every aspect of the patient's entire medical retreat experience, from the first moment of contact, through complete recovery.

JOB DESCRIPTION

Key Responsibilities:

• In collaboration with the patient, he/she identifies the medical needs to look for the most adequate solution.
• Travels beforehand to the destinations being offered, so as to conduct sight inspections of the hospitals and hotels on the behalf of the patients.
• Makes necessary travel arrangements for the patients, like visa, airplane tickets, accommodation and transportation.
• Analyzes at least two options for the medical treatment cost and offers those prices to the patients to share their preference for the one that suits their budget.
• Guides the patient's case through the assessment, quotation, scheduling, and planning process. Ensures secure transferring of confidential files, i.e. X-Rays, MRIs, CT Scans, doctor's diagnosis, etc. to the foreign affiliates. 
• Provides translation service during medical procedures and consultations.
• Coordinates and executes any changes needed in the patient's medical retreat, at any time during the process.
• If needed, guides the international patients about the local food, culture and attractions.
• Assists the patients with claim submissions and reimbursements, as and when needed.

Qualification Required:

• Certified Medical Tourism Specialist is required.

Experience Required:

• Minimum 2-3 years of professional work experience.
• MS Office efficient.
• Fluency in English language. Arabic speaker is preferred.