Manager - Network Operating Centre at IpNX Nigeria Limited

What you’ll be responsible for:

• Lead and manage L1/L2/L3 NOC engineers and shift teams
• Ensure proactive monitoring, fault detection, escalation, and resolution
• Drive incident, problem, and change management using ITIL practices
• Track and improve key metrics including uptime, MTTD, MTTR, and SLA compliance
• Coordinate planned maintenance, upgrades, and configuration changes
• Serve as the primary escalation point for major network incidents
• Oversee network performance reporting and operational dashboards
• Champion automation and continuous improvement in NOC processes
• Salary: N700, 000 to N1,400,000. 

What you bring:

• Bachelor’s degree in Engineering, Computer Science, Telecommunications, or related field (minimum 2.1 or Upper Credit) 
• 7+ years’ experience in Network Operations / ISP / Service Provider environments
• 3+ years in a leadership role managing a 24/7 NOC team
• Strong knowledge of IP networks (BGP, OSPF, MPLS), fiber, GPON, and wireless
• Experience with monitoring tools (e.g., Zabbix, PRTG, SolarWinds, Cacti)
• CCNP and ITIL certifications (preferred); PMP/PRINCE2 is a plus
• Excellent stakeholder communication and incident leadership skills