Maintenance Officer at International Rescue Committee (IRC)

Job Overview

The Maintenance Officer is responsible for ensuring the effective maintenance, repair, and functionality of IRC facilities, equipment, and assets. The role involves implementing preventive maintenance plans, conducting inspections, and addressing technical issues to minimize downtime and ensure operational efficiency.

Key Responsibilities

Reporting to the Senior Maintenance Officer, with technical oversight from the Logistics Manager and Supply Chain Coordinator, the Maintenance Officer will:

Maintenance & Operations

• Develop and implement preventive maintenance schedules to reduce equipment downtime. 
• Prepare and submit proactive maintenance plans for IRC assets and facilities. 
• Conduct routine inspections and perform necessary repairs. 
• Carry out installation, servicing, and repair of HVAC systems including air conditioners, refrigerators, and water dispensers. 
• Maintain electrical systems, plumbing, furniture, and structural fittings (doors, windows, roofs). 
• Ensure maintenance of power systems including generators, solar systems, and grid connections. 
• Manage generator fueling and maintain accurate fuel consumption records. 
• Track service schedules for generators and solar inverter systems. 
• Maintain detailed records of maintenance activities, inventory, and expenses. 
• Ensure proper documentation and filing in line with IRC standards. 
• Coordinate diesel distribution to IRC facilities within and outside Maiduguri. 
• Respond promptly to maintenance requests and ensure timely resolution. 
• Prepare weekly and monthly reports on fuel usage and maintenance activities. 
• Support budgeting for maintenance operations. 
• Supervise third-party contractors and vendors. 
• Ensure compliance with safety standards and mitigate identified risks. 
• Stay informed of relevant local laws and regulations. 
• Perform any additional duties as assigned. 

Compliance

• Identify and report procurement deviations in line with IRC policies. 
• Ensure adherence to IRC Way policies by all staff. 
• Support segregation of duties within supply chain functions. 
• Review supply chain reports and contribute to improvement plans. 
• Report potential policy violations to the Logistics Manager. 
• Support implementation of compliance and performance improvement initiatives. 

Staff Management & Development

• Foster a collaborative and professional work environment. 
• Promote staff well-being and work-life balance. 
• Support team development and capacity building. 
• Ensure compliance with IRC HR policies and procedures. 

Key Working Relationships

Reports to: Senior Maintenance Officer 

• Technical Supervision: Logistics Manager 
• Internal Contacts: Operations staff, drivers, program teams, supply chain staff 
• External Contacts: Vendors, contractors, technicians, partners 

Job Requirements

Education

• Diploma or Bachelor’s degree in Supply Chain Management, Engineering, or a related technical field. 

Experience

• Minimum of 3 years’ experience in humanitarian supply chain or maintenance roles. 
• Strong integrity and interpersonal skills. 
• Ability to work in challenging environments. 
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint). 
• Strong technical and engineering knowledge. 
• Professional certification with relevant regulatory bodies is an advantage. 

Core Competencies

• Flexibility and adaptability 
• Change and risk management 
• Cross-functional collaboration 
• Strategic thinking 
• Results orientation 
• Effective communication 
• Problem-solving skills 

Languages

• Fluency in English (written and spoken) 
• Knowledge of local languages (Hausa, Kanuri, Shuwa, Fulani) is an advantage