Loan Recovery Officer at Trinity Finance Limited

Location: Victoria Island, Lagos

Responsibilities
As a Collector:

• You will be responsible for providing support to the organisation with particular emphasis on the collection of loans from its clients.
• The position liaises directly with clients, issues notices, negotiates outstanding payments and where necessary initiates recovery action.
• The Loan Recovery Officer is responsible for the administration and implementation of the debt recovery process.

Requirements

• A University Degree in any Business-related field is preferred.
• 2-5 years of experience in microfinance operations, directly dealing with delinquent clients and other problem-solving situations.
• Must have strong analytical and problem-solving skills.
• Must have good computer literacy and email.
• Must be fluent in the English language (both written and spoken).
• Must have the ability to make fair and ethical decisions in tough circumstances.
• Must be very organized in order to handle multiple projects simultaneously.
• High self-motivation with strong interpersonal skills.
• Must be able to motivate and persuade others, particularly delinquent clients, to repay debt.
• Ability to communicate with local authorities and legal / court members in an articulate and professional manner.
• Demonstrate a high level of ethical commitment and trustworthiness.