Key Accounts Manager - Wholesale (Airtel Business) at Airtel

Job Identification: 540
Location: Lagos
Job Type: Full-time

Job Description

• The role holder will have Sales and Account Management ownership to the Wholesale customers (Mobile Operators, Carriers, OTTs and ISPs).
• He / She will be responsible for hunting new prospects and managing penetration strategy, ensures achievement of the Sales & Revenue targets by selling Wholesale products & services

Responsibilities
Pipeline Sales:

• Responsible for achieving revenue targets as per Wholesale business objectives of the country and developing strong relationships with the customers at Key Decision Maker’s level.
• Development of a sales pipeline 
• Increase Account and Product penetrations

Revenue Generation & Growth:

• Identify growth opportunities, up-selling and cross - selling potential
• Position international submarine capacity and terrestrial fiber capacity to generate revenues in line with wholesale services

Account Management:

• Business owner of the accounts, responsible for understanding and anticipating customer requirement, mapping competition and positioning Airtel Africa Wholesale Services as the preferred service provider for the account

Relationship Management

• Manage relationships with internal and external cross-functional stakeholders to meet the needs of the business
• Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs

Requirements
Educational Qualification:

• A recognized University Degree in a Business-related field; Master of Business Administration degree is an added advantage.

Working Experience:

• At least 5-8 years' B2b work experience in the telecommunications sector preferably in Wholesale Business
• Understanding of geography and network is a must with sound knowledge of wholesale services like IPLC, MPLS, IP Transit, etc.

Other Requirement:

• Strong relationship-building and customer retention skills
• Ability to deal with demanding customers in a fast-moving environment
• Ability to deliver on sales objectives with minimal supervision 
• High degree of professionalism, maturity, and confidentiality
• Strong oral and written interpersonal skills
• Ability to lead in an environment of constant change
• Creative, forward thinker
• Strong analytical and problem-solving skills.