Jobs at Lead Enterprise Support Company Limited

Job Summary

• We are seeking a highly driven, innovative, and commercially minded Information Technology & Digital Partnerships Supervisor to lead technology-enabled business growth initiatives and strategic partnerships that expand the company's microinsurance footprint.
• The successful candidate will bridge technology, business development, and digital transformation by leveraging innovative digital solutions to drive sales, improve customer acquisition, enhance operational efficiency, and establish strategic partnerships with organizations requiring affordable microinsurance solutions for their employees, customers, or members.
• This role requires a combination of technical expertise, strategic thinking, relationship management, and strong commercial acumen to develop technology-driven insurance distribution channels, increase market penetration, and support the organization's digital growth agenda.

Key Responsibilities
Technology & Digital Transformation:

• Develop and implement technology-driven initiatives that improve business performance and customer experience.
• Identify and deploy digital solutions that increase operational efficiency and support business growth.
• Manage and optimize digital platforms used for policy enrollment, premium collection, claims processing, and customer engagement.
• Work closely with software vendors and internal teams to enhance existing digital systems and introduce innovative technology solutions.
• Support the integration of insurance platforms with fintechs, payment gateways, APIs, HR systems, and third-party applications.
• Monitor emerging technologies and recommend digital innovations that strengthen the company's competitive advantage.

Digital Sales & Revenue Growth:

• Drive sales growth by leveraging digital channels, technology platforms, and data-driven marketing initiatives.
• Develop innovative digital distribution strategies that increase policy subscriptions and customer acquisition.
• Collaborate with Marketing and Sales teams to execute technology-enabled campaigns that generate qualified leads and improve conversion rates.
• Utilize CRM systems, analytics tools, and digital reporting dashboards to monitor sales performance and optimize business outcomes.
• Identify opportunities to automate customer acquisition and retention processes using technology.

Strategic Partnerships & Business Development:

• Identify, develop, negotiate, and manage strategic partnerships with organizations requiring microinsurance solutions for their employees, customers, or members.
• Build relationships with: Corporate organizations, SMEs, Cooperatives, Trade associations, Religious organizations, Professional bodies, Educational institutions, NGOs, Fintech companies, Digital platforms, E-commerce companies, Mobile network operators, Microfinance institutions, Employer groups and Community-based organizations.
• Develop customized group microinsurance solutions tailored to partner needs.
• Lead partnership negotiations, contract discussions, onboarding, implementation, and relationship management.
• Identify new revenue opportunities through digital partnerships and embedded insurance models.
• Collaborate with internal teams to ensure seamless implementation of partnership agreements.

Key Performance Indicators (KPIs)

• Growth in digital insurance sales.
• Number of new strategic partnerships secured.
• Revenue generated from partnership channels.
• Number of employees, members, or customers onboarded through partner organizations.
• Customer acquisition and retention rates.
• Digital platform adoption and engagement.
• Partnership renewal and retention rates.
• Project delivery within agreed timelines and budgets.
• Process automation and operational efficiency improvements.
• Stakeholder satisfaction ratings.

Requirements

• Bachelor's Degree in Information Technology, Computer Science, Business Administration, Information Systems, or any related discipline.
• A Master's Degree will be an added advantage.
• Professional certifications such as ITIL, PMP, PRINCE2, Digital Marketing, Google Analytics, Microsoft, Cisco, AWS, or related certifications will be an added advantage.
• 5–7 years' progressive experience in Information Technology, Digital Transformation, Business Development, Sales, Strategic Partnerships, or related functions.
• Experience within the Insurance, Microinsurance, Financial Services, Fintech, or Microfinance industry is highly desirable.
• Demonstrated success in driving business growth through digital initiatives and strategic partnerships.
• Proven track record of managing technology projects and implementing digital solutions that generate measurable business impact.

What We Offer

• Very Attractive & Competitive Salary
• Performance-Based Incentives
• Health Insurance
• Pension Scheme
• Professional Training & Certifications
• Career Development Opportunities
• Dynamic, Innovative & Collaborative Work Environment.

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Job Summary

• They are seeking to recruit a highly motivated, ambitious, and results-driven Business Development Manager to drive business growth, expand market share, and acquire new corporate clients.
• The ideal candidate will be responsible for identifying new business opportunities, developing strategic partnerships, and delivering sustainable revenue growth through effective sales and relationship management.
• This role is ideal for a high-performing sales professional with proven experience in business development outside the HMO industry, who thrives in a target-driven environment and is passionate about achieving exceptional results.

Key Responsibilities

• Develop and implement effective business development strategies to achieve the organization's revenue and growth objectives.
• Identify, prospect, and acquire new corporate, SME, and group accounts.
• Build, nurture, and maintain strong relationships with corporate clients, insurance brokers, business partners, and other key stakeholders.
• Prepare and deliver persuasive business proposals, presentations, and product demonstrations to prospective clients.
• Negotiate business deals and successfully close new sales opportunities.
• Collaborate with the underwriting, operations, and customer service teams to ensure seamless onboarding and excellent client experience.
• Monitor industry trends, competitor activities, and emerging market opportunities to develop winning sales strategies.
• Consistently achieve and exceed monthly, quarterly, and annual sales targets.
• Represent the organization at business meetings, conferences, exhibitions, networking events, and industry forums.
• Maintain an active sales pipeline and provide periodic reports on sales performance, business opportunities, market intelligence, and client engagement activities.
• Ensure excellent customer relationship management to improve client retention and satisfaction.

Requirements

• Bachelor's Degree in Business Administration, Marketing, Insurance, or any related discipline.
• Candidates should preferably be between 28 and 32 years of age.
• Minimum of 4 years' proven experience in Business Development, Sales, or Corporate Marketing.
• Demonstrated track record of consistently meeting or exceeding sales targets.
• Excellent communication, presentation, negotiation, and persuasive selling skills.
• Strong business acumen with the ability to identify and convert new business opportunities.
• Excellent networking, relationship management, and client engagement skills.
• Self-motivated, energetic, resilient, and highly performance-driven.
• Proficiency in Microsoft Office Suite and CRM tools is an added advantage.

Benefits

• Very Attractive & Competitive Salary
• Lucrative Performance-Based Commission
• Health Insurance
• Pension Scheme
• Company Phone and Internet Allowance
• Professional Development and Career Growth Opportunities
• Dynamic, Innovative, and Fast-Paced Work Environment.

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Job Summary

• We are seeking experienced, result-driven, and highly motivated professionals to join our team as Branch Managers.
• The successful candidates will be responsible for driving business growth, profitability, operational excellence, and market penetration within their assigned locations.
• The role requires strategic leadership in promoting inclusive insurance solutions to individuals, SMEs, cooperatives, associations, and underserved communities while ensuring compliance with regulatory requirements and company policies.
• The Branch Manager will lead business development initiatives, manage branch operations, build sustainable distribution channels, and drive customer acquisition, retention, and service excellence.

Key Responsibilities
Business Development & Revenue Growth:

• Drive branch sales performance to achieve and exceed monthly, quarterly, and annual premium and policy targets.
• Develop and execute strategies for customer acquisition, market expansion, and revenue growth.
• Identify and capitalize on cross-selling and up-selling opportunities.
• Establish and manage strategic partnerships with cooperatives, trade associations, aggregators, SMEs, and community groups.
• Analyze market trends, customer needs, and competitor activities to identify business opportunities.
• Lead the development and implementation of innovative microinsurance products and solutions tailored to customer needs.

Team Leadership & People Management:

• Lead, supervise, coach, and motivate branch staff to achieve business objectives.
• Build and maintain a high-performance culture focused on accountability, teamwork, and customer satisfaction.
• Set performance targets and conduct periodic performance evaluations.
• Identify training and development needs and coordinate staff capacity-building initiatives.
• Mentor sales teams, distribution partners, and agents to improve productivity and performance.

Branch Operations & Performance Management:

• Oversee daily branch operations to ensure efficiency, productivity, and service excellence.
• Ensure underwriting, policy administration, and claims processes comply with regulatory and company standards.
• Manage branch budgets, resources, and operational expenses effectively.
• Prepare and submit accurate financial, operational, and performance reports.
• Drive continuous improvement initiatives to enhance branch productivity and customer experience.

Customer Relationship Management:

• Build and maintain strong relationships with customers, business partners, regulators, and key stakeholders.
• Resolve escalated customer complaints and service-related issues promptly.
• Implement customer retention and satisfaction initiatives.
• Promote exceptional service delivery and customer experience across all touchpoints.

Risk Management & Compliance:

• Ensure compliance with NAICOM regulations, internal policies, and industry best practices.
• Monitor underwriting and claims activities within approved authority limits.
• Ensure adherence to risk management frameworks and internal control procedures.
• Maintain high standards of corporate governance, ethics, and regulatory compliance.

Requirements

• Bachelor's Degree in Insurance, Business Administration, Marketing, Economics, Finance, or a related discipline.
• Professional insurance certification such as ACIIN, ACII, or equivalent will be an added advantage.
• Minimum of 5 years' relevant experience in Insurance, Microinsurance, Banking, Financial Services, or a related industry.
• At least 2 years' experience in a supervisory or management role.
• Proven track record in sales, business development, customer acquisition, and revenue generation.
• Demonstrated experience in team leadership and people management.
• Strong understanding of insurance operations, underwriting, claims management, and regulatory requirements.

Required Skills & Competencies:

• Strong business development and sales management skills.
• Excellent leadership and team management abilities.
• Strong analytical and problem-solving skills.
• Effective negotiation and stakeholder management skills.
• Excellent communication, presentation, and interpersonal skills.
• Sound financial and operational management capabilities.
• Customer-focused mindset with a commitment to service excellence.
• Ability to work under pressure and achieve ambitious business targets.