IT Officer at Sixthlab Medical Nigeria Limited

Key Responsibilities
IT Systems and Infrastructure Support:

• Manage and maintain company IT systems, including computers, printers, networks, and software applications.
• Troubleshoot hardware, software, and network issues to minimize downtime.
• Install, configure, and update software and hardware as needed.
• Ensure regular system backups and enforce cybersecurity best practices.
• Manage company email systems for secure and efficient communication.
• Maintain an asset inventory of IT equipment and recommend upgrades or replacements.

Website and Digital Platform Technical Support:

• Coordinate with web developers or vendors for website maintenance, hosting, and technical improvements.
• Monitor website performance, uptime, and security compliance.
• Implement data protection and access control protocols across digital systems.

Data and Systems Security:

• Implement and monitor IT security measures, including antivirus, firewalls, and user access control.
• Ensure data protection and compliance with ICT and privacy policies.
• Conduct periodic security audits and risk assessments.

Staff IT Support and Training:

• Provide first-line IT support for employees (hardware/software/network issues).
• Conduct basic training sessions for staff on the use of IT tools and company systems.
• Escalate major technical issues to vendors or advanced support teams when necessary.

Qualifications and Requirements

• HND or BSc in Information Technology, Computer Science, Electrical/Electronics, or related field.
• Minimum 2–3 years’ experience in IT support, network administration, or systems maintenance.
• Proficiency in Windows OS, Office 365, networking, and troubleshooting.
• Familiarity with website management (WordPress or similar CMS).
• Knowledge of cybersecurity tools and data backup solutions.
• Strong analytical, communication, and problem-solving skills.
• Proactive, detail-oriented, and able to work independently.