IT Maintenance Officer at Gresyndale Legal

• The IT maintenance officer will ensure the smooth operation and maintenance of the organization's IT infrastructure and systems.
• This role involves performing regular maintenance tasks, troubleshooting technical issues, and implementing upgrades and improvements to optimize system performance.

JOB RESPONSIBILITIES

• Perform routine weekly maintenance tasks to ensure the reliability and stability of the organization's IT systems, including servers, networks, hardware, and software.
• Monitor system performance and identify areas for improvement or optimization
• Troubleshoot technical issues, diagnose problems, and implement solutions to minimize downtime and disruption
• Install, configure, and maintain hardware and software components, including operating systems, applications, and peripherals
• Implement security measures and protocols to protect the organization's IT assets from cyber threats and unauthorized access
• Document maintenance procedures, troubleshooting steps, and system configurations to ensure accuracy and consistency
• Attend to other assigned tasks

QUALIFICATIONS

• Bachelor's degree in information technology, computer science or related field
• Minimum of 2-3 years of experience in IT maintenance, support or related field
• Strong technical skills and knowledge of IT infrastructure, including servers, networks, operating systems and software applications
• Familiarity with IT security principles and practices, including antivirus software, firewalls and data encryption
• Ability to work independently and prioritize taks effectively in a fast paced environment