Information Technology Intern at Sahel Consulting Agriculture and Nutrition Limited

Position Overview

• The IT Intern will assist in various digital transformation initiatives. This role provides hands-on experience in IT operations, system administration, network administration, procurement, tech support, and data analytics while supporting the organization's strategic objectives. 
• Responsibilities of the role:

Network Administration

• Support in troubleshooting hardware, software, and network-related issues.
• Provide technical assistance for system access, software installations, and configurations.

System Administration

• Assist in implementing and automating IT workflows using AI or technology solutions and Microsoft 365 applications.

Procurement and Asset Management

• Monitor and update IT asset inventory and track procurement needs. 
• Track renewal dates for software licenses and hardware warranties to prevent service disruptions

Website and Portal Management

• Support in conducting quarterly website audits and implementing necessary improvements.
• Research and recommend new design trends and features based on industry benchmarking.
• Perform routine plugin updates and performance optimizations for web platforms.

IT Training and User Support

• Assist in organizing and conducting IT training sessions for employees 
• Respond to employee IT-related inquiries and provide step-by-step troubleshooting assistance.
• Document IT processes and create user guides for internal systems and applications.

Skills and Requirements

• Completed a degree in Information Technology, Computer Science, or a related field.
• Basic knowledge of networking, cybersecurity, and system administration.
• Familiarity with website management (WordPress, SEO, Google Analytics) is a plus.
• Proficiency in Microsoft 365 applications is an advantage.

Educational Qualification

• Minimum BSc or BA degree