Human Resources Officer at Nuru Nigeria

Position Summary:

Nuru Nigeria is currently seeking a dedicated Human Resources Officer who will provide support to the HR & Admin Manager at sustaining a human resource department that will effectively attract, hire, develop and retain qualified employees. S/He will manage the full complement of the HR services for all NN programmes.

Job Responsibilities:

Recruitment, Onboarding and Offboarding

• Manage the end-to-end recruitment process, including sourcing, interviewing, and selection, and implement the best standard practice recruitment procedures
• Facilitate the onboarding process for new hires, ensuring a smooth integration into the organization.
• Plan and coordinate the workforce to best use employees’ talents
• Identifies ways to attract and retain talent within NN
• Manages staff separations (departures, exit interviews)

 Performance Management

• Administer the 360 degree performance appraisal process, including goal setting, feedback, and performance improvement plans.
• Provide support to supervisors on capacity building by identifying the skills gap of operational and program staff and coordinate training programs.
• Support managers in implementing performance outcomes and addressing performance issues proactively.

Policy Design and Development

• Reviews and identifies gaps in the staff handbook, HR Policies, processes and practices on a regular basis.
• Holds the office culture to ensure a common ground management approach.
• Works with the HR & Admin Manager to create an annual HR strategy aligned with the NN strategic objectives.
• Monitors NN activity to ensure teams remain compliant with HR policies and procedures.
• Ensures compliance with the Code of Conduct Reporting and Investigation Guidelines.

Personnel files, employment contracts and organizational charts

• Ensures complete and up-to-date personnel files are maintained for all NN staff.
• Prepares and monitors the details of all employment contracts. Ensures all staff have valid employment contracts.
• Manage and updates NN organization charts 
• Manages the timelines and sensitivity of notifications concerning staff end of contracts.

People Management

• Serves as employee satisfaction and grievance focal point - manages staff growth, grievances, internal conflicts, or complaints, identify potential conflicts, mediate or recommend ways to resolve in a timely manner.
• Ensures existence of confidential mechanism for staff feedback, official complaints, and whistle blowing.
• Provides HR advisory services to managers, supervisors and staff
• Maintains a healthy, safe, and fun work environment to ensure a level of comfort amongst the employees and eliminates any stressful or awkward atmosphere that may hinder the performance of the staff.
• Resolve issues between employees, advise employees on policies and ensure compliance to policies as stated in the NN Human Resources Manual.

Learning & Development

• Establish an annual training plan in line with the NN strategic plan. 
• Work with individual line managers to ensure that the training and development needs of all staff are clearly identified and possible options discussed and implemented.
• Provides administrative support to ensure staff attend trainings offered by NN
• Train employees on HR policies and procedures, update NN on new regulations or best practices in human resources.
• Ensure staff engage in regular self-development through continuous learning, fostering personal growth, efficiency, and career advancement within NN 

Compensation & Benefits Management

• Prepare monthly payroll schedule for staff, work closely with the Admin & HR Manager in ensuring payroll processing functions for all employees (system set-up, timesheet collection, all deductions such as PAYE, Pension, NSITE, NHF, salary increases, acting allowance, bonuses, etc) to ensure appropriate taxes are accurately computed and in line compliance with the Nigerian law.
• Ensure reconciliation and timely remittance of all payroll-related taxes. Liaise with the Tax Authority to obtain annual Tax Clearance Certificate for each employee.
• Work with external auditors to provide support and information for annual and other project-related audits.
• Keep abreast of the current changes in the Nigerian Employment laws and advise the Management accordingly through the HR & Admin Manager.
• Prepares and manages staff entitlements calculation and payment request on the approach to program conclusion
• Follow up with all staff to ensure that timesheets are completed and submitted in a timely fashion
• Carry out periodic salary and benefits surveys, and provide recommendations to Management for periodic review of salary and benefit packages.
• Administer employee benefits programs, including health insurance and leave management.

HR Information System (HRIS)

• Maintain and update the HRIS, ensuring accurate and secure employee records.
• Generate HR reports for management as needed.

Employee Engagement

• Organize and coordinate employee engagement activities, promoting a positive workplace culture.
• Implement initiatives to enhance employee morale and satisfaction.
• Perform any other duties as assigned by the HR & Admin Manager.

Competencies and Skills

• Familiar with general Human Resources Management tasks.
• Strong understanding of HR laws, regulations,Tax laws and best practices.
• A strong and a broad practical knowledge of managing payroll operations and leading practical solutions, and strong commitment to process improvement is required.
• Ability to work with little or no supervision on all HR and payroll functions, identify multi-faceted problems affecting achievements of goals, requiring research into internal and external factors.
• Strong organizational and meticulous skills to ensure accuracy on processes and manage tasks efficiently.
• Ability to prioritize tasks and handle multiple responsibilities simultaneously.
• Flexibility and adaptability to work in a dynamic environment and handle changing priorities.
• High level of integrity and ability to handle confidential information with discretion.
• Ability to consult with necessary stakeholders to identify emerging requirements and develop new and improved methods or procedures.
• Attention to detail and accuracy in data entry and record-keeping.
• Good communication (written and verbal) and high interpersonal skills

Job Requirement:

• Minimum of Bachelor’s Degree or its equivalent in Human Resources or any relevant field.
• Masters Degree in Human Resources or related field will be an added advantage
• Minimum of Five (5) years post NYSC experience in core HR and payroll functions.
• A member of CIPM
• Experience working with USAID, GIZ, FCDO, EU, or other International NGOs would be an added advantage.
• Proficiency with Microsoft Office, Excel, and HR ERP is required.
• Capacity to handle multiple tasks under tight deadlines required.
• Innovation and Learning mindset
• Embraces the culture and Nuru Values

Nuru Nigeria Offers:

• Salary is competitive depending on qualifications, skills and experience.
• 18 working days of paid leave, 15 Days of paternity leave, and 120 calendar days of paid Maternity leave.
• 13th-month remuneration up to 70% of monthly gross.
• Capacity development opportunities.
• Conducive work environment.
• Positive atmosphere of dynamism and motivated team setting.
• Atmosphere of a forefront professional and flexible NGO with a unique new development approach.
• Training and capacity building program and intensive mentorship by expat team.
• Life Insurance covering accidents, disability, and related benefits.
• Health Insurance covering employees and family.
• Pension benefits.
• Atmosphere of diversity committed to providing equal employment opportunity, forbidding discrimination based on race, color, religion, gender, national or ethnic origin, age, and differently able, with respect to policies and visions.
• Other Labor best practices apply.