Human Resources Manager – Western Africa (Nigeria based) at Qatar Airways

As HR Manager Western Africa, you will be responsible for providing HR support for the 3 countries in the region including Nigeria, Ghana, Ivory Coast.

You will add immediate value by contributing to the development and implementation of HR strategy in all areas of Recruitment, Organisational Design, Retention, Reward, Employee Relations and Employee Engagement. You will lead the HR team & provide guidance and advice as well as coaching to line managers on HR policies, procedures and processes.

You will be responsible to support all Divisions that are based in the local markets including -  our Commercial, Airport Services, Cargo and Global Business Services.

This represents a fantastic opportunity to join a fast-paced and dynamic environment in a leading Aviation group to contribute to our continued development and evolution.

Key Accountabilities will include:

• Working with line managers in a consultancy role, assisting line managers to understand and implement policies and procedures.
• Managing a HR team
• Providing 5- star HR support to the business, including documentation and approval process.
• Leading the HR agenda for the seven countries supporting, coaching and advising on HR processes.
• Manage the development of accurate job descriptions and the recruitment approval process.
• Operating as the communication hub for the HR team ensuring information flow and sharing of knowledge.
• Implementing and leading the HR component of any Change and Transformation Programs within the six markets.
• Implementing Human Resources policies such as performance management, disciplinary and absence management.
• Providing advice and assistance on the performance evaluation and development planning process.
• Advising on pay and other remuneration issues including promotions and transfers.
• Communicating company policies, procedures and processes to the business as required.
• Facilitating and assisting with providing training and coaching on key HR and Management skills to the business.
• Conducting research on Human Resource best practice and making recommendations as appropriate. 
• Gathering data and statistical reports to make informed & commercial HR decisions.
• Assisting with composing correspondence and memoranda, reports and documents.
• Acting as the local advisor on Employment legislation
• Ensuring all employees understand work health and safety requirements and expectations, through induction, instruction, training and supervision.

Qualifications

• Bachelor's degree or equivalent.  A recognized accreditation in HR .
• Minimum of five years’ HR related job experience within an International company, which will include two years’ in a HR Management Role with experience managing multiple countries across Africa.
• Proven people management skills, including experience in employee relations; strong mentoring and coaching skills.
• You will have excellent interpersonal skills and an ability to engage, inspire and influence people.
• Ability to work effectively in a fast paced, ever changing environment.
• Fluency in English (written and spoken) is essential for this role.  
• Fluency in French is preferred.