Human Resource Officer at Ha-Shem Limited

Key Responsibilities

Recruitment & Talent Acquisition

• Support end-to-end recruitment activities, including job postings, candidate sourcing, screening, interviews, and onboarding.
• Coordinate interview schedules and maintain effective communication with candidates and hiring managers.
• Maintain a talent pipeline for current and future hiring needs.
• Ensure a professional and positive candidate experience throughout the recruitment process.
• Support timely filling of vacancies in line with business requirements.

Employee Onboarding

• Facilitate onboarding processes for new hires, including documentation, orientation, and induction activities.
• Ensure new employees are properly introduced to company culture, policies, and procedures.
• Partner with line managers to support smooth integration and early productivity of new hires.

Employee Relations

• Serve as a first point of contact for employee inquiries, concerns, and HR-related matters.
• Support the promotion of a positive workplace culture and employee engagement initiatives.
• Assist in handling employee grievances and disciplinary matters in line with company policy.
• Escalate sensitive or complex employee issues appropriately.

Performance Management

• Support the coordination and administration of performance appraisal cycles.
• Track performance review completion and ensure proper documentation.
• Assist managers in identifying performance gaps and improvement opportunities.
• Support the implementation of performance improvement plans where required.

Learning & Development

• Coordinate internal and external training programs, workshops, and learning initiatives.
• Maintain accurate training records and monitor training completion.
• Support evaluation of training effectiveness and learning outcomes.
• Assist with career development initiatives and succession planning activities.

HR Administration & Compliance

• Maintain accurate and up-to-date employee records, files, and HR databases.
• Prepare HR reports and analytics, including headcount, turnover, and workforce data.
• Manage employee documentation such as contracts, confirmations, promotions, and exits.
• Ensure compliance with Nigerian labor laws, company policies, and regulatory requirements.

Policy Implementation

• Support the development, communication, and enforcement of HR policies and procedures.
• Ensure employees are aware of and adhere to company policies.
• Assist with periodic review and updating of HR policies as required.

Key Performance Indicators (KPIs)

• Time-to-fill vacancies
• Employee retention rate
• Employee engagement or satisfaction scores
• Compliance and audit adherence
• Training completion rates
• Performance appraisal completion rate

Qualifications & Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related discipline
• 2–4 years of relevant Human Resources experience
• Professional HR certification (e.g., CIPM, SHRM, HRCI) is an added advantage
• Strong knowledge of labor laws and HR best practices
• Experience working in a fast-paced or growing organization is an advantage

Skills & Competencies

• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Problem-solving and conflict resolution skills
• High level of confidentiality, professionalism, and integrity
• Proficiency in Microsoft Office Suite and HR software
• Strong analytical, reporting, and documentation skills

Additional Information

• The role requires discretion, sound judgment, and the ability to manage sensitive information.
• The Human Resource Officer plays a critical role in shaping employee experience and supporting organizational culture.