Human Resource / Admin Officer at BigSun Africa

Job Purpose

• The Human Resources and Administration Officer will be responsible for providing comprehensive support in the day-to-day operations of both the Human Resources and Administration departments.
• This dual role involves managing HR policies, recruitment, employee relations, performance management, training and development, as well as ensuring efficient administrative operations.
• The HR and Admin Officer will play a key role in fostering a positive organizational culture and ensuring compliance with labour laws and organizational policies.

Key Responsibilities
Human Resources Responsibilities:

• Oversee daily administrative functions, including office management and documentation.
• Manage the recruitment process, from job postings to onboarding new employees.
• New Employee Orientation: Conduct orientations for new employees and ensure all necessary documentation is completed.
• Support staff performance management processes, including appraisals and training.
• Handle employee relations, addressing grievances and promoting a positive work environment.
• Coordinate staff training and professional development initiatives.
• Performance Management: Assist in the implementation and monitoring of performance management systems, coordinate performance appraisal processes, and provide support to managers and employees.
• Training and Development: Identify training needs, coordinate training programs, maintain training records, and evaluate the effectiveness of training programs.
• Manage procurement, inventory, and maintenance of office supplies and equipment.
• Provide administrative support to the leadership team, including scheduling and correspondence.

Administration Responsibilities

• Record Maintenance: Maintain accurate and up-to-date administrative records, ensuring proper filing and documentation of all activities.
• Administrative Operations Oversight: Oversee day-to-day administrative operations, including office supplies management and facility maintenance.
• Logistics Coordination: Coordinate office logistics and support services, ensuring smooth operation of office activities.
• Record Maintenance: Maintain accurate and up-to-date administrative records, ensuring proper filing and documentation of all activities.
• Support to Senior Management: Provide administrative support to senior management, including coordinating meetings, events, and travel arrangements.
• Policy Implementation: Assist in the development, implementation, and monitoring of HR and administrative policies and procedures.
• Health and Safety Compliance: Ensure the workplace complies with health and safety regulations.
• Office Management: Manage office equipment and liaise with suppliers for maintenance and procurement.

Qualifications and Experience

• Education: B.Sc./HND in Human Resources, Business Administration, or a related field.
• Experience: Minimum of 3-5 years of experience in human resources and administrative roles, (experience in the nonprofit sector is an advantage).

Skills:

• Strong knowledge of HR practices and labour laws.
• Excellent interpersonal and communication skills.
• Proficiency in HR software and Microsoft Office Suite.
• Strong organizational and time management skills.
• High level of professionalism, confidentiality, and attention to detail.