HR Executive at Smart Partners

Job Summary

• The HR Executive will support and coordinate the effective delivery of the organisation’s human resources operations, employee lifecycle management, performance management, employee engagement, and compliance.
• The role will ensure that HR processes are consistently implemented, employees are properly supported, and management receives timely and accurate people-related information for decision-making.

Responsibilities
HR Operations & Employee Administration:

• Manage day-to-day HR operations and ensure compliance with established HR policies and procedures.
• Maintain accurate and up-to-date employee records, HR databases, personnel files, and documentation.
• Manage employee lifecycle processes including onboarding, confirmation, transfers, promotions, leave, disciplinary actions, and exit processes.
• Prepare HR letters, memos, contracts, and other employee documentation.
• Monitor attendance, punctuality, leave, and other employee administration matters.

Recruitment & Onboarding:

• Coordinate recruitment activities from job posting and candidate screening through interviews, selection, and onboarding.
• Work with hiring managers to understand manpower requirements and ensure timely filling of vacancies.
• Conduct onboarding and ensure new employees receive the required documentation, orientation, and workplace information.
• Maintain an effective recruitment pipeline for critical and recurring positions.

Performance Management:

• Coordinate the organisation’s performance management and appraisal processes.
• Track employee KPIs, targets, probation/confirmation reviews, and performance improvement plans.
• Follow up with managers and employees on performance reviews and ensure timely completion.
• Identify performance gaps and support managers in implementing appropriate corrective actions.

Employee Relations & Engagement:

• Serve as a first point of contact for employee-related concerns and HR enquiries.
• Support the resolution of employee grievances, conflicts, and workplace issues.
• Promote positive employee relations, teamwork, accountability, and adherence to company values.
• Support employee engagement activities and initiatives that improve morale, retention, and workplace culture.

HR Compliance & Policy Implementation:

• Ensure compliance with company policies, employment terms, and applicable labour regulations.
• Communicate HR policies and ensure employees understand and adhere to them.
• Support disciplinary and corrective action processes in line with company policy and due process.
• Identify HR risks and escalate significant employee or compliance issues to management.

Payroll & Benefits Administration:

• Provide accurate monthly payroll inputs including attendance, leave, deductions, allowances, new hires, exits, and other changes.
• Liaise with Finance to ensure timely and accurate payroll processing.
• Maintain employee information relating to compensation, benefits, and statutory requirements.
• Support the administration of employee welfare and benefit programmes.

HR Reporting & Analytics:

• Prepare regular HR reports covering headcount, recruitment, turnover, attendance, leave, performance, employee movements, and other HR metrics.
• Maintain accurate HR data and provide insights to support management decision-making.
• Track HR activities, deadlines, and outstanding employee-related actions.

Learning, Development & Culture:

• Identify training and development needs in collaboration with managers.
• Coordinate internal and external training programmes and maintain training records.
• Support initiatives focused on employee development, organisational culture, and continuous improvement.

Requirements

• Bachelor’s Degree or HND in Human Resources, Industrial Relations, Business Administration, Psychology, or a related field.
• 3–5 years of relevant HR experience, preferably in a structured or fast-paced organisation.
• Professional HR certification such as CIPM, or equivalent is an advantage.
• Good knowledge of HR operations, employee relations, recruitment, performance management, and Nigerian employment practices.
• Strong communication, interpersonal, organisational, and problem-solving skills.
• Proficiency in Microsoft Office, particularly Excel and Word, and familiarity with HRIS/payroll systems.
• Strong attention to detail, confidentiality, follow-through, and ability to manage multiple priorities.