HR & Admin. Manager at Gran Melia Hotel

Job Summary 

The Human Resources & Administration (HRA) Manager is required to lead, direct and manage the day-to-day HRA activities for GRAN MELIA HOTEL AND APARTMENTS.

You will act as the first point of contact for HR & Admin related queries from employees and external partners. You will also have to handle employee-related services, regulatory compliance, and employee relations, among many other related tasks reassign by Management. You will be expected to:

• Develop and administer HR plans and procedures that relate to company personnel
• Plan, organize and control activities and actions of the HR & Admin department
• Contribute to the development of HR department goals, objectives, and systems

HRA manager should show excellent decision-making, strategic thinking, leadership, interpersonal, and ethical conduct skills.

Job Description

• Recruitment and Retention
• Develop and oversee the recruitment process
• Review job advertisements prior to posting, screen CVs, conduct telephone screenings, coordinate interview teams, participate in interviewing candidates
• Ensure candidate documentation is collected and recorded / filed
• Oversee all staff engagement for the office and manage the new hire orientation and exit process.
• Compliance and record-keeping
• Manage time clocking system for office, ensuring timely submission, approval, accuracy, and filing.
• Compensation and benefits
• Facilitate job analysis and update job descriptions
• Payroll and budget
• Coordinate with Finance Manager in the preparation of monthly payroll
• Advise GM / Management on appropriate staffing levels and assist in budget preparation and approvals
• Review employee final payments for accuracy and compliance with labor laws
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Ensure appraisals are carried out for every employee every 12 months or as per hotels management policy, and also reviews all appraisals and follows up on development needs, if required.

Administration

• Ensure smooth running of all administrative functions in the office
• Support operational efforts through proper staffing and training of associates
• Supervise all travel and hotel arrangements for staff and visitors, including visas and work permits as applicable
• Training, Development and Performance Maintenance
• Undertake employee training and development and make recommendations
• Oversee the coordination and implementation of annual performance reviews
• Employee Relations and welfare meets
• Coach, counsel, and discipline employees
• Work with senior management to resolve employee relations issues pragmatically
• Investigate employee relations issues and work to ensure human resources-related decisions are consistent and fair
• Initiate, coordinate, and enforce systems, policies, and procedures
• Maintain good relation with the Apartment Occupants
• Maintain up-to-date records of the Occupants rentals and renewal
• Attend occupants query and complains
• Perform any other duties given by Management or General Manager