Hotel Manager at Lington & Bernie Consulting Limited

Key Responsibilities

• Supervise hotel operations, staff, and departments to ensure smooth and efficient service delivery.
• Maintain high standards of customer service and handle guest complaints professionally.
• Manage budgets, control expenses, and drive revenue growth.
• Ensure compliance with health, safety, and licensing regulations.
• Oversee reservations, check-ins/check-outs, housekeeping, and facility management.
• Train and motivate staff to maintain excellent service delivery.

Requirements

• Minimum of a Bachelor's Degree in Hospitality Management, Business Administration, or a related field.
• 5 - 7 years proven experience in hotel management or a similar role.
• Strong leadership, organisational, and communication skills.
• Excellent problem-solving skills and attention to detail.
• Proficiency in hotel management software is an added advantage.