Health Information Management Officer at ECWA Hospital, Egbe

• Reporting to the Head of the Health Information Management Department, the Health Information Management Officer will work closely with unit staff to organize and manage patient health information in both digital and electronic formats.

Responsibilities

• Registration: Accurately register new patients into the EMR system, ensuring that all relevant demographic and insurance information is collected and entered correctly. Upload patient hard copy file to the EMR for historical clinical data.
• Insurance Authorization: Obtain and manage insurance authorization codes for patients, verifying coverage and ensuring that necessary approvals are in place before providing certain treatments or services.
• Insurance Verification: Ensure that patient insurance information is current and valid, coordinating with insurance providers as needed.
• Data Integrity: Monitor and maintain the integrity of patient records, ensuring that all information is accurately reflected in the EMR system.
• Confidentiality: Protect patient privacy and ensure that access to patient information is restricted to unauthorized personnel.
• Analyze Reports: Download and analyze reports from the EMR system as needed for administrative, clinical, or regulatory purposes.
• Assist Clinical Staff: Provide support to clinical staff with issues related to patient insurance processes.
• Coordination: Work with other departments (e.g., billing, administration) to ensure smooth operations related to patient care and insurance claims.

Qualifications

• Must be a committed and growing Christian in good standing
• Minimum 2 years working experience as a Health Information Management officer
• Proven communication and interpersonal skills required to interact with management and employees; collaborate on teams and develop positive working relationships
• Excellent written and verbal communication skills with attention to details
• Ability to work diligently under pressure and maintain confidentiality
• Proficient computer skills and knowledge of email, Word, Excel, Power Point; working knowledge of office equipment and use of electronic medical records software packages.
• Ability to communicate in Yoruba is an asset