Health Informatics Officer (IT Support) at Georgetown University Center for Global Health Practice and Impact (CGHPI)

Job Overview

• The health informatics officer will report to the state health informatics officer. The role will serve primarily as the state office IT support personnel, ensuring smooth functionality of staff IT work tools such as Laptops, printers, and, internet equipment.
• The role will also work to ensure the smooth running of all IT equipment deployed at supported facilities in the state such as computers laptops, network gadgets, and solar and inverter systems.

Work Interactions and conditions:

• The health informatics assistant will report to the state health informatics specialist who leads all the health informatics efforts in the state.
• Requires frequent travels within the state to provide technical assistance to the health facilities and to the state office.

Responsibilities
Health informatics and Software management:

• Offer daily operations and systems support to personnel work tools such as laptops, phones, etc.
• Ensure smooth functionality of office IT equipment such as network systems, servers, and printers.
• Ensure smooth functioning of all IT equipment such as network systems, servers, computers, and laptops deployed at all supported sites.
• Verify functionality of hardware and software components
• Carryout Installation, periodic maintenance, and repair of IT systems
• Other duties as required and assigned by the health informatics specialist or the state team lead.

Requirements and Qualifications

• Education: Bachelor's Degree in Computer Science, Electrical Engineering, Computer Engineering, or similar technical discipline, or equivalent demonstrable experience
• Experience: Minimum of 1 year experience in HIV programming and PEPFAR program supporting health facilities. Proficient use of the MS office package and ability to basic data analysis.
• Specialized knowledge: basic knowledge in the use of LAMIS EMR (or other electronic medical record systems EMR) and DHIS2, Databases such as MySQL, PostgreSQL, and SQL Server. Comfortable working on Linux and Windows environments, having basic Networking and Computer hardware troubleshooting.
• Skills: strong organizational and time management skills, ability to communicate effectively and engage fellow team members and staff, mentorship, and leadership abilities.
• Abilities: Strategic and analytical thinking skills with the ability to solve problems and make decisions and able to manage multiple tasks, ability to work with other team members, flexibility, decisiveness, and personal integrity.
• Professional Certification: Certification in any Healthcare quality or monitoring and evaluation are desirable but not required.