Head, Verification and Compliance at U-Connect Human Resources Consulting

Job Responsibilities

• Oversee the entire operations of the Verification & Documentation Unit.
• Receive all background check briefs from clients.
• Draft a process flow for task execution in the department
• Ensure all checks are processed to meet deadlines
• Run discreet checks on in-house employees
• Conduct and oversee professional certificate verification
• Conduct criminal record check
• Make sure all files are up-to-date and safely kept
• Ensure cost is greatly minimized in the department
• Grow/increase client base
• Send timely reports on all projects carried out
• Develop and implement strategies for effective verification that will ensure that U-Connect’s clients has the required resources to meet current and future needs.
• Ensure that all processes and timelines are adhered to, in order to meet clients’ needs and demands.
• Continually provide top class Verification Services to U- Connect’s clients.
• Facilitate the on-boarding and seamless integration of new staff into the system.
• Established selection criteria/requirements for the vacant positions for all positions of all of U-Connect’s clients.
• Manage all Valued Added Services for all accounts as well as the Management strategy for the year.
• Ensure to Liaise with all the clients on a periodic basis to ensure business retention and growth.
• Provide advisory to clients when required.
• Ensure activities meet with and integrate with organizational requirements for Quality, Management, Health & Safety, Legal requirements, environmental policies, and general duty of care.

Requirement and qualification

• Sales experience is mandatory
• Diploma / Degree in Criminology or Business-related course from recognized institution will be an added advantage.
• Experience of carrying out background checks.
• Experience in investigation of financial fraud cases will be an advantage.
• Excellent communication, interpersonal, analytical and investigation skills.
• High level of integrity.
• Should have investigative and persuasive skills
• Should have knowledge of recovery best practices and approach
• Effective in communication and reporting.