Head of Sales at Fadac Resources

Job Responsibilities

• Drive and maximize sales performance to consistently achieve the company's overall sales target while ensuring operational integrity and monitoring monthly profitably.
• Develop initiatives to increase boutique sales.
• Implement retention strategies to ensure POLO can continue to have mutually beneficial relationships with target customers.
• Manage the achievement to business objectives, by utilizing a top client’s base.
• Establish, maintain and follow up on current clients and potential client relationships.
• Undertake customer and market analysis to identify proposition development opportunities within our existing customer base.
• Enhance POLO service proposition across all outlets to drive increased customer satisfaction and brand advocacy.
• Ensure that every customer feedback is put into a report and submitted weekly to the Executive Director.
• Develop a client order form.
• Total P&L accountability and annual budget sales planning and implementation.
• Weekly review sales team performance and check on gaps in performance and seek reasons and actionable steps to close the gaps and also give them feedback, motivate and stimulate them to even greater achievements.
• Work closely with the HR Manager in establishing standards for appraising performance.

Job Requirements

• Bachelor’s Degree in Marketing, Business Administration or related discipline. M.Sc. in related course.
• 15+ years of progressive experience in sales especially in FMCG, Telecoms, banking, luxury retail, etc.
• Ability to build, execute, and follow the Company strategy
• Proven ability to drive results and manage teams
• Commercial awareness and strong business acumen
• Accountability
• Experience in managing, coaching, mentoring and developing a team
• Passion for retail and luxury
• Excellent written and spoken communication skills
• Proficient use of Microsoft Office Packages