Head of People Operations & Culture at Termii

Role Description

• This is a remote contract role for a Head of People Operations & Culture at Termii Group.
• The role focuses on overseeing HR management while integrating operational efficiencies to scale HR functions across the organization.
• The Head of People Operations & Culture will drive operational excellence in recruitment, talent management, employee engagement, and culture-building while ensuring compliance with labour laws and organizational policies.

Key Responsibilities:

HR Operations & Strategy

• Design and implement people operations strategies to ensure efficient and scalable HR practices.
• Develop and manage recruitment strategies, ensuring the end-to-end hiring process aligns with business goals.
• Implement HR systems and tools to automate workflows and enhance data-driven decision-making.
• Oversee employee lifecycle management, including onboarding, performance management, promotions, and offboarding.
• Ensure compliance with employment laws, labour standards, and internal policies through regular audits and reporting.

Talent Management & Development

• Collaborate with department heads to assess staffing needs and proactively address skill gaps.
• Develop role-specific training and development programs to support performance improvement and career growth.
• Manage and track training budgets, ensuring cost-effective delivery of employee development initiatives.
• Implement performance management solutions to evaluate employee performance, set clear progression paths, and ensure feedback loops.

Culture & Engagement

• Lead initiatives that promote an inclusive, positive workplace culture, aligned with Termii’s mission and values.
• Manage employee engagement programs, including wellness, team-building, and recognition, to boost morale and retention.
• Facilitate employee feedback mechanisms (e.g., surveys, town halls) and drive continuous improvement in organizational culture.
• Oversee conflict resolution processes and maintain a positive and constructive work environment.

Operational Excellence

• Develop HR metrics to track employee performance, retention, and engagement, ensuring alignment with operational goals.
• Streamline HR processes, optimizing the use of technology and resources for operational efficiency.
• Lead HR process improvement initiatives, identifying opportunities for automation and more effective workflows.
• Support payroll processing and benefits administration, ensuring timely and accurate handling of compensation and perks.

Compliance & Risk Management

• Ensure full compliance with employment laws and regulations across multiple regions.
• Oversee all legal and compliance-related matters concerning HR operations, including contract management, redundancies, and employee relations.
• Conduct HR audits and monitor changes in employment regulations to minimize risks and improve HR policies.

Qualifications

• 5+ years of experience in HR, with a focus on people operations, scaling HR processes, and talent management.
• Bachelor’s degree in human resources, business administration, or a related field.
• Certified Human Resources Professional (CHRP) or other relevant certifications are a plus.
• Experience with HR systems, data analytics, and operational process improvements.
• Strong knowledge of labor laws, regulations, and best HR practices.
• Proven track record of building and leading HR operations teams in a fast-paced environment.
• Excellent leadership, communication, and interpersonal skills.
• Highly organized with a focus on process optimization and operational efficiency.
• Proficient with HR software and tools, Microsoft Office Suite, and other relevant technologies.

What You’ll Get

• A fast-paced and collaborative environment
• Learning and development benefit
• Medical, and gym coverage
• Competitive salary
• Flexible work-from-home policy