Head of Enterprise - Telecom at Alfred & Victoria Associates

Job Overview

• The Head of Enterprise is responsible for leading the enterprise division of a telecom company, focusing on the development and execution of strategies to drive growth and profitability within the corporate market.
• This role requires a strategic thinker with a deep understanding of telecommunications, strong leadership skills, and the ability to build relationships with key business clients.

Key Responsibilities
Strategic Leadership:

• Develop and implement a comprehensive enterprise strategy aligned with the overall business goals.
• Identify market trends and opportunities to position the company as a leader in enterprise telecommunications solutions.

Business Development:

• Drive revenue growth through the acquisition of new enterprise clients and the expansion of services to existing clients.
• Build and maintain relationships with C-level executives and decision-makers within target organisations.

Product Development:

• Collaborate with product management and engineering teams to define and enhance enterprise offerings based on customer needs and market demands.
• Ensure that the product portfolio remains competitive and relevant in the market.

Team Management:

• Lead, mentor, and develop a high-performing team of sales and account management professionals.
• Establish performance metrics and provide ongoing coaching to help team members achieve their goals.

Customer Relationship Management:

• Oversee client engagement strategies to ensure high levels of customer satisfaction and retention.
• Address client issues and concerns promptly to maintain strong, long-term relationships.

Budget and Financial Management:

• Manage the enterprise division’s budget, ensuring resources are allocated effectively to meet strategic objectives.
• Monitor financial performance and adjust strategies as necessary to achieve profitability targets.

Market Analysis and Reporting:

• Conduct regular market analysis to stay informed about industry trends, competitor activities, and customer preferences.
• Provide reports and updates to executive leadership on enterprise performance and insights.

Qualifications

• Bachelor’s degree in Engineering, Information Technology, Telecommunications, or a related field with a Second Class Upper.
• Proven experience (5+ years) in telecom sales or enterprise solutions, with a strong track record of meeting/exceeding sales targets.
• Extensive knowledge of telecommunications products and services, particularly in the enterprise domain.
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and negotiate at all levels.
• Strong analytical and problem-solving skills.
• Ability to thrive in a fast-paced and dynamic environment.

Working Conditions:

• This position may require travel to client sites and industry events.
• Flexibility in work hours may be necessary to meet client needs and project deadlines