Head of Consumer Sales at Reliance HMO

• Developing sales strategies and GTM to see products directly to consumers across
• Managing and overseeing the sales operations of the retail organization.
• Designing plans to meet sales targets,
• Evaluating costs to determine products’ pricing when selling to customers
• Take overall responsibility for residential sales for client , and deliver to sales target from residential locations within clients footprint
• Collaborate with the sales managers to create and execute tactical initiatives in the service footprint by identifying areas of opportunity (e.g. apartment blocks or low-penetration areas) and executing plans to grow them
• Build the monthly sales plan for each team with their respective sales managers and monitor and deliver it
• Coach and develop sales managers to ensure professional growth and success in managing their teams
• Manage and grow a sales team of both sales managers and sales executives, and grow the team to execute on clients ambitious sales targets
• Ensure orders delivered by sales are in accordance with the company's internal processes and ensure that orders handed off for installation contain all the required information to ensure a successful customer installation
• Get new home developers on board with client, and expand the sales pipeline by agreeing deals that places client in new homes in the company footprint
• Own the lead conversion funnel with Marketing, and optimise to deliver sales through the appropriate channels
• Establish a clear recruiting plan and funnel for salespeople to ensure the team's growth is aligned to the business' needs.
• Manage the commission plan for all salespersons and managers
• Setup and optimise sales systems and ensure the quality of the sales data included in it
• Provide monthly sales plans and forecasts for each team and forecasts
• Manage the team to ensure a great customer experience for customers coming to client

Requirements

• Extensive demonstrated success leading multi-channel B2C sales functions in a telecoms, utility, technology, or similar services industry
• 10+ years of experience
• Hands-on and able to get into the detail to maximise sales output from the footprint
• Has successfully managed a digital sales channel in a multi-channel environment and understands the key factors to make such a channel integral to a such an environment
• Highly digitally literate, and experienced with modern digital sales tools: lead management, email marketing, geographic information systems (GIS), mobile and online purchase journeys
• Analytically minded, comfortable working with data to build sales plans
• Experience of quickly scaling a sales function in a start-up would be a distinct advantage
• Ability to lead multiple teams across multiple geographies
• Comfortable working in a start-up environment that moves quickly and must juggle multiple priorities

Benefits

• Work alongside & learn from best-in-class talent
• Join a market leader within the Insurance space
• Attractive Salary & benefits
• Unlimited leave days
• Free office lunch
• Fantastic work culture
• Great work-life balance