Head of Attraction at T.O.N Corporate Services

Job Description

• The Head of Attraction will be responsible for ensuring that the highest standards are applied in programs and events aimed at ensuring guests and members feel at home and acquire a deep sense of belonging to the church. This role oversees all efforts to attract new members and engage existing members, volunteers, etc.
• It plays a crucial role in creating a vibrant and welcoming community, requiring people skills, strategic thinking, and a deep commitment to the church’s mission.

Key Responsibilities:

• Provide leadership and coordinate teams to achieve mission/goals.
• Grow, develop, manage, and expand the volunteer workforce.
• Develop and implement strategies to attract new members.
• Monitor and evaluate membership growth metrics.
• Foster relationships with the local community to enhance visibility.
• Plan and execute community outreach programs and events.
• Recruit and retain volunteers for outreaches and activities.
• Create a positive volunteer experience to encourage participation.
• Organize and coordinate events for members and the wider community.
• Ensure the highest standards of excellence at all programs and events.
• Work with the Communication Team to develop communication strategies.
• Collaborate on programs that support spiritual growth.
• Ensure warmth, welcome, and excellent service standards.
• Handle complaints and inquiries promptly.
• Carry out surveys and gather feedback for improvement.
• Publicize programs and ensure mobilization of resources.
• Analyze attendance reports for improvement opportunities.
• Develop next-step strategies to sustain and grow attendance.
• Create innovative events to attract and retain members.

Requirements

• Minimum of a Bachelor’s degree.  
• 8–10 years of experience in a similar role, event planning, administration, or project management.  
• Proficient in Microsoft Office and social media platforms.  
• Strong communication, time management, and organizational skills.  
• Interpersonal skills and ability to build stakeholder relationships.  
• Creativity, innovation, adaptability, and leadership skills.  
• Ability to translate strategy into action.