Head, Admin and Facility Manager at Ingenuity HR Solutions

Job Summary: 

We are seeking a highly organized and experienced Head Admin and Facility Manager to oversee the administrative operations and facility management of our E-Commerce, Retail, and Tech company. The ideal candidate will have a strong background in administration, facility management, and a deep understanding of the unique needs of an e-commerce and tech-driven retail environment.

 Key Responsibilities: 

Administrative Management:

• Oversee the daily administrative operations of the company, ensuring efficient and effective processes.
• Develop and implement administrative policies and procedures to improve operational efficiency.
• Manage administrative staff, providing guidance, training, and performance evaluations.
• Coordinate with various departments to ensure seamless administrative support.
• Prepare and manage budgets for the administrative department, ensuring cost-effective operations.
• Maintain and update records, files, and databases, ensuring data accuracy and confidentiality.
• Handle communication and correspondence, including emails, phone calls, and official letters.

Facility Management:

• Oversee the maintenance and upkeep of all company facilities, including offices, warehouses, and retail spaces.
• Ensure facilities comply with health, safety, and environmental regulations.
• Manage relationships with vendors and service providers for facility-related services, including cleaning, security, and maintenance.
• Plan and oversee office layout changes, renovations, and refurbishments.
• Monitor and manage facility-related budgets, ensuring efficient use of resources.
• Develop and implement facility management policies and procedures.
• Coordinate with the IT department to ensure proper setup and maintenance of technical infrastructure.

E-Commerce and Retail Support:

• Ensure that administrative and facility operations support the unique needs of the e-commerce and retail divisions.
• Work closely with the e-commerce and retail teams to streamline processes and improve customer service.
• Oversee logistics and inventory management to ensure timely and accurate order fulfillment.
• Implement and manage systems for inventory tracking and control.

Coordinate with marketing and sales departments to support promotional events and sales campaigns.
Tech Support:

• Collaborate with the IT department to ensure that administrative systems are up-to-date and secure.
• Assist in the implementation of new technologies to improve administrative and facility operations.
• Ensure that all tech equipment is properly maintained and that any technical issues are promptly addressed.

Qualifications and Experience: 

• Bachelor's degree in Business Administration, Facility Management, or a related field. A Master’s degree is preferred.
• Proven experience in administrative and facility management, preferably in an e-commerce, retail, or tech environment.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and facility management software.
• Knowledge of health, safety, and environmental regulations.
• Ability to manage budgets and perform cost analysis.
• Strong problem-solving skills and attention to detail.
• Ability to multitask and work under pressure.