Growth Lead - Travel and Tourism at Club Concierge Africa

Job Description

• We are seeking a visionary and data-driven Growth Lead with deep expertise in B2B, corporate, and affiliate travel business development. This role is pivotal in scaling our tech-enabled travel solutions, leading sales-driven growth initiatives, and driving strategic partnerships in the travel and tourism ecosystem. The ideal candidate will have a background in CRM platforms, data analytics, and demonstrated leadership of growth and sales teams.

Key Responsibilities:

Strategy & Leadership

• Design and lead the growth strategy for B2B/corporate travel, affiliate channels, and partner ecosystems.
• Manage a cross-functional team comprising sales, CRM analysts, and client success professionals.
• Define and track key KPIs across sales funnels, customer retention, and revenue growth.

Tech & Data-Driven Growth

• Leverage CRM systems (e.g., Salesforce, HubSpot) and analytics tools to identify growth opportunities.
• Drive data-backed decision-making, from lead generation to conversion optimization.
• Implement automation and personalization at scale across sales and engagement touchpoints.

Business Development & Sales Enablement

• Lead enterprise-level negotiations with corporate travel buyers, affiliate platforms, and channel partners.
• Foster strategic partnerships with TMCs, OTAs, airlines, and aggregators.
• Optimize sales processes and ensure high-performance across business acquisition teams.

Market & Customer Intelligence:

• Monitor travel industry trends, client feedback, and competitive intelligence to adjust growth plans.
• Work closely with product/tech teams to align customer needs with platform capabilities.

Requirements:

• Minimum 10 years of experience in sales, growth, or business development roles within the travel and tourism sector, especially in B2B, corporate, or affiliate channels.
• Strong understanding of CRM systems, sales operations, and customer data platforms.
• Proven experience in managing high-performing sales/growth teams.
• Deep knowledge of corporate travel procurement, affiliate partnerships, and sales cycles.
• Excellent leadership, communication, and stakeholder management skills.
• Bachelor’s degree required (MBA or postgraduate degree preferred).

Preferred Qualities:

• Entrepreneurial mindset with the ability to drive growth in a fast-paced environment.
• Strong analytical thinker with experience working with sales dashboards and revenue modeling.
• Experience working in tech-driven or SaaS-enabled travel ecosystems is a plus.

Other Requirements:

• Must have the legal right to work in Nigeria.