Geographic Information System (GIS) Assistant Training Officer at Sambus Geospatial Nigeria Limited

Job Description

• The Assistant Training Officer supports the work of the Training officer in executing all GIS workflows and training needs for client organizations and their end-users.
• The role includes providing comprehensive support to the training team in all aspects of planning, organizing, and delivering of geospatial training modules.
• With the assistance of the GIS Training Officer, the training unit will implement new workflows that are relevant to the market needs and sales requests.

Responsibilities

• Work closely with other departments to execute projects and software training for client organizations and end-users.
• Support in developing training schedules based and client requirements.
• Assist supervisor to ensure trainings are delivered in the best possible ways
• Maintain training records and support trainers during sessions
• Follow-up on client satisfaction with training sessions
• Ensure after-sales value additions to clients and resolve complaints within 48 hours
• Achieve positive customer support ratings
• Ascertain the needs of customers, promote the relevant products, and demonstrate clearly how the products work
• Assist with curriculum development and conducting research on emerging geospatial technologies. Assist the sales to with modules, prices, and proposals when needed.
• Perform any other job-related roles assigned

Requirements 

• A Bachelor’s Degree in Geography/Remote Sensing/GIS/Surveying or related disciplined
• A minimum of 3 years of training in Geospatial Domain
• Technical knowledge and a comprehensive understanding of how the company products work
• Be proficient in the use of Remote Sensing and GIS software, most especially Esri and NV5 Harris software
• Extensive GIS systems training knowledge and experience.
• Committed to continuous education through workshops, seminars, and conferences
• Have at least one Esri technical certifications or other Similar certifications
• Ability to work with people with different backgrounds
• Strong interpersonal and communication skills
• The ability to identify and follow up on leads
• Exceptional skills in selling products and closing deals
• Knowledge of Relational database management (Oracle, My SQL etc.)
• Excellent presentation skills and professional appearance
• Knowledge of Remote Sensing and GIS
• Analytical skill.