Job Offers at Tramango

Role Description

• This is a full-time, on-site role for a Travel Tour Packages Specialist based in Lagos State, Nigeria. The specialist will be responsible for planning and organizing travel packages tailored to customer preferences, handling travel arrangements, managing business and leisure travel requests, and providing exceptional customer service. The role also involves liaising with clients to understand their travel needs, offering expert travel advice, and ensuring a smooth travel experience.

Qualifications

• Proficiency in Travel Arrangements and Travel Management
• Strong Communication and Customer Service skills
• Experience in Business Travel and ability to manage corporate travel requirements
• Attention to detail, organizational skills, and the ability to meet deadlines
• Flexibility to work on-site and excel in a dynamic environment
• Familiarity with travel booking software is an advantage
• Proven experience in the travel or tourism industry is a plus

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Role Description

• This is a full-time, on-site role based in Lagos State, Nigeria. As an Account Relationship Manager, you will be responsible for managing, fostering, and nurturing client relationships to ensure satisfaction and trust.
• Your day-to-day tasks will include identifying client needs, creating tailored solutions, and driving customer engagement to meet business goals.
• You will oversee accounts, ensure timely communication, and collaborate with teams to deliver outstanding service and solutions designed to optimize the travel experience.

Qualifications

• Relationship Management, Client Engagement, and Customer Service skills to build and maintain strong client connections
• Sales, Business Development, and Account Management experience to drive revenue growth and achieve client success
• Marketing, Negotiation, and Presentation abilities to craft and deliver impactful proposals effectively
• Communication, Interpersonal, and Problem-Solving skills
• Flexibility, adaptability, and ability to thrive in a dynamic, fast-paced work environment
• Bachelor's degree in Business Administration, Marketing, or a related field
• Prior experience in the travel or hospitality industry is a significant advantage
• Proficiency in CRM tools and Microsoft Office Suite is preferred