General Manager, Sales at Adexen

Responsibilities

• Drive and maximize sales performance to consistently achieve the overall sales target set by the company while ensuring operational integrity and monitoring monthly profitability.
• Develop initiatives to increase sales.
• Implement retention strategies to ensure the Group can continue to have mutually beneficial relationships with target customers.
• Manage the achievement of business objectives, by utilizing a top client’s base.
• Establish, maintain and follow up on current clients and potential client’s relationships.
• Undertake customer and market analysis to identify proposition development opportunities within our existing customer base.
• Enhance Group service proposition to drive increased customer satisfaction and brand advocacy.
• Continuously improve the proposition for new customers, in particular looking at expanding the range of services these customers presently have access to.
• Capture meaningful customers data for the purpose of building relationships to personalize future client’s development opportunities.
• Build and maintain a robust customer portfolio.
• Demonstrate sales leadership by playing an active role in the company customer engagement with all clients, ensuring the highest level of customer service is provided.
• Ensure that every customer feedback is put into a report and submit weekly to the executive Director.
• Total P&L accountability and annual budget sales planning and implementation.
• Support the sales and marketing operations in the areas of financial management.
• Develop aggregate sales forecast for planning
• Evaluate the competitor's strategies to determine their strength and weaknesses relative to Group products and services for competitive advantage.
• Sales team performance review and provide actionable noticeable steps to close the gaps.
• Give performance feedback to the sales team, motivate and stimulate them to greater achievements.
• Work closely with the HR Manager in establishing standards for appraising performance.

Desired Skills and Experience

• Bachelor’s degree in Marketing, Business Administration or related field from a recognised University
• Master degree would be an added advantage
• A minimum of 15 years plus progressive sales experience in an international FMCG, Retail, Telecom organisation.
• Candidate with international exposure would be an added advantage
• Excellent analytical skill. Deep and critical thinker
• Ability to prepare and execute sales strategy
• Proven ability to drive results
• Strong Work Ethic
• Experience in managing, coaching, mentoring and developing a large team
• Excellent written and spoken communication skills