Chief Risk Officer / Risk Manager at CashXpress Nigeria Limited

ROLE OVERVIEW

• The Risk Manager is responsible for designing, implementing, and continuously improving the end-to-end risk framework for CashXpress Nigeria.
• Focus areas include credit risk, operational risk, fraud risk, regulatory compliance, and portfolio monitoring.
• Works closely with underwriting, collections, finance, product, and technology teams to balance growth with prudent risk controls.
• Reports to the Chief Risk Officer / Head of Risk (or equivalent) and collaborates with senior leadership, auditors, and regulators as needed.

KEY RESPONSIBILITIES

• Risk framework and policy development
  • Develop and maintain the Nigerian risk framework, including credit risk policies, operational risk controls, fraud prevention, AML/CFT programs, and data privacy compliance.
  • Establish risk appetite, tolerance levels, and escalation protocols; ensure alignment with regulatory expectations.
• Portfolio risk management
  • Monitor portfolio quality, key risk indicators (KRIs), stress testing, and scenario analysis.
  • Identify surveillance signals, approve risk-adjusted pricing, and recommend risk mitigation measures.
• Operational risk and controls
  • Design and implement robust processes to minimize operational failures, process deviations, and cyber/tech risk.
  • Oversee incident management, root cause analysis, and remediation tracking.
• Fraud prevention and AML/CFT
  • Lead anti-fraud initiatives, transaction monitoring, identity verification, and SAR/STR processes as applicable.
  • Ensure compliance with Nigeria’s AML/CFT regulations and data privacy rules.
• Compliance and regulatory
  • Maintain up-to-date knowledge of Nigerian banking/financial services regulations affecting digital lending.
  • Liaise with regulators and external auditors; prepare for inspections and examinations.
• Data governance and analytics
  • Ensure data quality for risk models; collaborate with Data Science and IT to implement predictive models and risk scoring.
  • Champion secure data handling and privacy-by-design principles.
• Reporting and governance
  • Produce regular risk reports for executive leadership, the Board, and regulators; support risk committees with materials and insights.
• People and collaboration
  • Build and mentor the risk team; foster cross-functional collaboration with underwriting, collections, product, and IT.
  • Promote a strong risk culture across the organization.

REQUIRED QUALIFICATIONS AND EXPERIENCE

• Proven risk management experience in fintech, digital lending, microfinance, or consumer credit within Nigeria or similar markets.
• Strong understanding of credit risk modeling, portfolio management, fraud detection, AML/CFT, and data privacy considerations.
• Experience designing and implementing risk frameworks, policies, and controls in fast-growth environments.
• Familiarity with Nigerian regulatory expectations for digital lending and consumer protection.
• Data-driven mindset with experience in KPI tracking, dashboards, and risk-based decision-making.
• Excellent communication, stakeholder management, and collaboration skills.
• Bachelor’s degree required; advanced degree (MBA, MSc in Risk/Finance) or professional certifications (FRM, PRM) are a plus.

Nice-to-have

• Experience with multi-product digital lending platforms, BNPL, or mobile money ecosystems.
• Knowledge of cybersecurity best practices and information security standards.
• Experience with external audits, regulatory examinations, or risk governance committees.

Key metrics

• Portfolio quality metrics (delinquency, default rate, loss given default, cure rate).
• Risk-adjusted profitability, impairment charges, and risk-adjusted return on loan book.
• Compliance incidents, audit findings closure, and regulatory exam outcomes.
• Time-to-detect and time-to-respond to risk events; accuracy of risk forecasts.
• Team performance and staff development metrics.

What we offer

• Competitive compensation package with performance-based incentives.
• Health benefits, pension contributions, and comprehensive insurance.
• Opportunity to shape risk governance in a fast-growing Nigerian fintech focused on financial inclusion.
• Professional development opportunities and leadership growth.