Fulfillment Admin (Control & Documentation) at Myrtle Management Consultants

Job Description

• The Fulfillment Admin (Control & Documentation) is responsible for ensuring all customer orders are accurately processed, properly documented, and verified before packing begins.
• The role focuses on order control, reconciliation, courier categorization, and tracking accuracy to support efficient fulfillment operations.

Key Responsibilities

• Print daily customer orders from Shopify
• Reconcile printed orders against Shopify order counts to ensure accuracy
• Categorize orders by courier type (GIG, DHL, Port Harcourt deliveries, Protocol)
• Generate and print DHL shipping labels
• Upload correct tracking numbers after dispatch
• Handover verified and reconciled order sheets to the packer

Maintain accurate daily fulfillment records, including:

• Orders received
• Orders processed
• Orders handed over to the packer
• Courier-wise order breakdown

Qualifications

• Minimum of OND in Business Administration, Logistics, Supply Chain Management, or a related discipline
• HND or Bachelor’s degree is an added advantage
• 0–2 years’ experience in an administrative, logistics, warehouse, dispatch, or e-commerce fulfillment role
• NYSC completion or exemption is an advantage (where applicable)
• Prior experience handling order processing, reconciliation, documentation, or dispatch coordination is desirable
• Basic familiarity with e-commerce platforms (e.g., Shopify) or willingness to learn on the job
• Working knowledge of courier and dispatch operations in Nigeria (e.g., DHL, GIG, local dispatch riders) is an advantage
• Basic proficiency in Microsoft Excel or Google Sheets for daily reporting and reconciliation

Additional Information

• The remuneration is competitive along with other benefits.