Fuel Station Manager at Domeo Resources International (DRI)

Main Function

• The Fuel Station Manager is responsible for overseeing the daily operations of the fuel station, ensuring efficient service delivery, safety compliance, profitability, and excellent customer experience.
• The role involves managing staff, supervising fuel dispensing, monitoring inventory, ensuring proper cash management, and maintaining operational standards.
• The ideal candidate must be proactive, disciplined, and results-oriented, with strong leadership, communication, and problem-solving skills to ensure smooth and profitable station performance.

Role Responsibilities
Operational Management:

• Oversee daily station operations, including fuel dispensing, sales, and customer service.
• Ensure the smooth running of all operational activities — forecourt, convenience store, and service areas.
• Monitor staff attendance, productivity, and adherence to operational guidelines.
• Ensure equipment such as pumps, generators, and dispensers are in good working condition.
• Supervise fuel delivery and ensure accurate measurement, storage, and recording.

Sales, Profitability, and Reporting:

• Monitor daily fuel and non-fuel sales to achieve revenue and profit targets.
• Prepare and submit daily, weekly, and monthly sales and expense reports to management.
• Ensure accurate documentation of sales transactions, receipts, and fuel deliveries.
• Implement strategies to increase sales volume and improve customer retention.
• Track and manage operational expenses, ensuring adherence to budget.

Staff Supervision and Development:

• Supervise all station personnel, including cashiers, pump attendants, and maintenance staff.
• Assign duties, monitor performance, and ensure compliance with company policies.
• Conduct regular team meetings and training sessions to improve efficiency and service standards.
• Support recruitment, onboarding, and performance appraisal of station staff.
• Enforce discipline, teamwork, and a culture of accountability among employees.

Customer Service and Public Relations:

• Ensure excellent customer service at all times on the forecourt and in the shop.
• Handle customer complaints and inquiries promptly and professionally.
• Maintain a friendly and safe environment for customers and staff.
• Build relationships with regular customers and promote brand loyalty.
• Ensure staff maintain proper grooming, courtesy, and professionalism.

Inventory and Stock Management:

• Manage stock levels of petroleum products and ensure proper documentation of deliveries.
• Conduct daily dip checks to confirm fuel stock accuracy and prevent product loss.
• Maintain inventory of lubricants, accessories, and non-fuel items.
• Report discrepancies or losses immediately to management for investigation.
• Ensure effective coordination with suppliers for timely restocking.

Safety, Security, and Compliance:

• Enforce strict adherence to health, safety, and environmental (HSE) standards.
• Conduct regular safety drills, equipment checks, and risk assessments.
• Ensure fire extinguishers and safety systems are functional at all times.
• Train staff on safe fuel handling, emergency response, and accident prevention.
• Comply with all regulatory requirements related to fuel operations and storage.

Cash Management and Accounting:

• Supervise daily cash collections, reconciliation, and banking processes.
• Monitor cashiers to ensure proper documentation and accountability for funds.
• Review daily financial reports and balance sales against cash received.
• Safeguard station revenue and enforce cash control procedures.
• Report any discrepancies or financial irregularities immediately.

Maintenance and Facility Management:

• Ensure the cleanliness, orderliness, and maintenance of all station facilities.
• Coordinate repairs and servicing of equipment such as pumps, generators, and lighting.
• Monitor utility usage and implement cost-control measures.
• Maintain proper waste management and environmental sanitation.

Experience / Qualification

• Bachelor’s Degree or HND in Business Administration, Marketing, Mechanical Engineering, or related fields.
• 5–8 years of experience in fuel station management or petroleum operations.
• Proven experience in team leadership, inventory control, and financial reconciliation.
• Certification in Health, Safety, and Environment (HSE) or Petroleum Operations is an added advantage.
• Familiarity with fuel management systems, POS, and automated dispensing equipment.

Competencies / Skills:

• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Sound knowledge of fuel station operations and petroleum products.
• Strong analytical and problem-solving skills.
• Proficiency in cash handling, inventory management, and reporting.
• Good organizational and multitasking abilities.
• Attention to detail and numerical accuracy.
• Knowledge of safety regulations and HSE compliance.
• Proficiency in Microsoft Office and POS systems.
• Behavioural Qualities / Other Competences
• High level of integrity, honesty, and accountability.
• Strong work ethics and sense of responsibility.
• Professional appearance and courteous demeanor.
• Calm under pressure and decisive in emergencies.
• Team-oriented with a proactive attitude.
• Diligent, reliable, and goal-driven.
• Excellent time management and adaptability.

Application Closing Date
15th November, 2025.