Front Desk Officer at Silver Cross Healthcare and Diagnostics Centre

Job Summary

Responsible for receiving patients, managing appointments, and handling HMO verification and documentation to ensure smooth hospital operations.

Key Responsibilities

• Attend to patients and visitors professionally
• Register patients and schedule appointments
• Handle calls and general inquiries
• Verify HMO eligibility and process authorizations
• Maintain accurate records and support billing processes
• Ensure excellent patient experience and confidentiality

Requirements

• OND/HND/BSc in a relevant field
• Experience in a hospital front desk role
• Good knowledge of HMO processes and claims
• Strong communication and computer skills
• Must be resident in Abuja