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  • Posted: Mar 31, 2022
    Deadline: Apr 15, 2022
  • Greenfield Health Management (GHM) Limited is a Health Maintenance Organization with a goal to achieve high quality and cost effective health care for its registered participants. At Greenfield Health Management, we ensure the provision of high quality health care to individuals, families, groups and corporate organizations under a prepaid arrangement, u...
    Read more about this company


    Front Desk Officer

    Responsibilities and Attributes

    • Assisting with administrative tasks
    • Receives the guest and answers questions in person by telephone
    • Provide client support services in an accurate and timely fashion.
    • Maintain a high level of professionalism and competence in every client interaction.
    • Build positive and productive relationships with clients.
    • Make frequent client calls and visits to strengthen client relationships.
    • Analyze and resolve service issues promptly.
    • Inform management about complex client issues and resolutions.
    • Maintain a client-focused working environment for the team.
    • Work in compliance with company policies and procedures.
    • Identify and develop new business opportunities with client contacts.
    • Responds to inquiries and refers when necessary to the appropriate official or department.
    • Prepares outgoing mail, sorts and distributes incoming mails.
    • Utilize effective problem solving and time management skills in client service operations.
    • Assist in risk assessment and mitigation activities.
    • Develop process improvements to enhance service efficiency and effectiveness.

    The candidate must possess the following:

    • Minimum of OND / HND in any discipline with 0 - 2 years of work experience.
    • Must be computer literate
    • Must be proficient in typing
    • Must have good communication and interpersonal skills
    • Previous experience in a Secretarial position is an added advantage.

    Method of Application

    Interested and qualified? Go to Greenfield Health Management Limited on to apply

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