Front Desk Officer at Cainergy International Limited

Reports To: Administrative Officer

Job Objective / Purpose of Job

• The front desk officer is the first point of contact for the entire organization, which requires a positive attitude and polished, professional appearance.  
• The front desk personnel will be responsible for answering all incoming calls, directing calls to appropriate staff, mail distribution and providing additional clerical support.

Job Duties / Responsibilities / Accountabilities

• Receiving guests, determine nature of business, and announces guest to appropriate personnel.  
• Ensure that the lobby area is always kept clean and serene.
• Answering incoming telephone calls, determining purpose of callers, and forwarding calls to appropriate personnel or department.  
• Taking and delivering messages or documenting messages when appropriate personnel are unavailable.  
• Assist Administrative Officer with clerical duties to include faxing, copying, and organizing / maintaining files.  
• Answering questions about organization and provides callers with address, directions, and other information requested.
• Receives, sorts and distributes mail.  
• Ensuring that visitors are appropriately registered on visitor’s logbook.
• Support administrative and special projects requirements, as assigned.

Job Specifications

• HND / Bachelor's Degree in Social Sciences or Arts.
• Proficiency in MS Office Suite is a plus.
• Candidate could be a corps member.

Required Key Skill:

• Polished professional with outgoing attitude
• Be a team player and love to make the guests feel at home.
• Demonstrate excellent written and verbal communication skills, including the ability to successfully communicate with the public, other employees and vendors.
• Demonstrate excellent organizational, coordinating and personal interface skills.  
• Comfort and experience interfacing with various levels of staff and management.
• Familiarity and working knowledge of general office machines (i.e. fax, copier, printers, etc.) required.