Front Desk Officer at Beaconhill Smile Clinic Limited

Responsibilities

• Greeting and assisting patients with appointments and inquiries.
• Scheduling and managing appointments, including confirmations and cancellations.
• Collecting and updating patient information such as medical history and insurance details.
• Verifying insurance and processing payments for services rendered.
• Answering phone calls and directing them to the appropriate department.
• Maintaining patient files and ensuring confidentiality.
• Handling correspondence, including reminders and follow-up notifications.
• Managing the flow of patients and minimizing wait times.
• Monitoring office supplies and alerting when inventory is low.
• Supporting marketing efforts and encouraging patient retention.
• Providing general administrative support to the team.
• Keeping the front desk area clean and organized.

Requirements

• Interested candidates should possess a Bachelor's Degree with 1 - 2 years of experience.